
Headphones
Sony WH-1000XM4
Best For
- Android users with multiple devices
- Commuters seeking comfort and battery life
- Professionals needing top-notch noise cancellation
Consider Carefully
- Those seeking a design overhaul
- Users requiring aptX codec support
- Individuals desiring water resistance
Jump to Section
The Bottom Line
The Sony WH-1000XM4 headphones are a refined take on a proven formula, garnering an impressive 88/100 score in our analysis. These headphones excel at what truly matters for aural aficionados: noise cancellation and battery life. With over 37 hours of continuous battery life as noted by more than a third of experts, and top-tier noise canceling performance as recognized by over a sixth, this model stands out for long-haul travelers and busy professionals. A standout feature is the Speak to Chat technology, which pauses music when you start talking, enhancing user interaction. However, not all reviews are glowing; some critics pointed out the lack of design evolution and dropped aptX codec support as areas where the headphones could improve.
Performance Breakdown
Expert Scores
How 12 professional publications rated this product
In-Depth Analysis
Noise Cancellation 93
26 sources, near-zero dissent. The XM4's ANC is the reason most people buy it, and reviewers across the board confirm it earns that reputation.
Key Takeaway
→If blocking out the world on a plane or in an open office is your primary need, this is the headphone to beat.
Battery Life 92
30 hours with ANC on, over 37 without. Eight sources agree this is class-leading, and real-world testing backs it up.
Key Takeaway
→Battery life is a genuine strength with no meaningful caveats for typical use. Long-haul travelers and all-day workers can stop worrying about it.
Smart Features & Controls 86
Speak to Chat and auto-pause work well in controlled settings, but Speak to Chat misfires enough in real-world use that three sources recommend disabling it.
Key Takeaway
→The smart features add real value for desk workers, but commuters and active users should expect false triggers and consider disabling Speak to Chat.
Portability & Design 85
The design is nearly identical to the XM3, which six sources noted as a disappointment. The folding case and build quality still hold up, and the value case gets stronger every time the price drops.
Key Takeaway
→At full price the incremental design update is hard to justify over the XM3. At $250 or below, the complete package, case, USB-C, folding design, and proven durability, is genuinely competitive.
Comfort & Fit 82
For desk work and travel, 7 sources call it genuinely comfortable for extended wear. For workouts or hot environments, it's a consistent no from reviewers.
Key Takeaway
→For long work sessions and flights, the comfort holds up well. For exercise or warm climates, the heat retention and instability are genuine problems.
Multipoint & Connectivity 81
Multipoint Bluetooth connecting two devices simultaneously was the headline upgrade over the XM3, and 10 sources confirm it works. The execution has limits.
Key Takeaway
→If you regularly switch between a phone and laptop, multipoint works well enough to justify the upgrade from the XM3. Gamers and Android LDAC users will hit real limitations.
Sound Quality 77
The default tuning divides reviewers. Out of the box it's bass-heavy and muddy, but EQ fixes most of it. The question is whether you should have to.
Key Takeaway
→If you're willing to spend five minutes in the EQ, the sound is genuinely good. If you want it to sound right out of the box, look elsewhere.
Microphone & Call Quality 66
Five sources say skip it if calls matter. RTINGS measured thin, muffled output, and the microphone is disabled entirely over wired connection.
Key Takeaway
→If call quality matters to you, this headphone will disappoint. It's a music and ANC device that happens to have a microphone, not the other way around.
Specifications & Verdict
Connectivity
- Bluetooth
- Bluetooth 5.0
- Bluetooth Codecs
- SBC, AAC, LDAC
- Charging Port
- USB-C
- Connectivity
- Bluetooth
- Multipoint
- Yes
- Range
- 10m (30ft)
Display
- Ear Cup Design
- Slightly thicker than WH-1000XM3
- Earpads
- 10% larger
- Headband Design
- Thinner with less padding than WH-1000XM3
Ergonomics
- Comfortable Wear Duration
- 8 hours
- Controls Location
- left ear cup
- Design
- Closed-back, over-ear
- Ear Cushion Contact Area Increase
- 10%
- Folding
- folds flat and once more for compact storage
- Headband
- Fine-tuned curve
- Usb CPort Location
- right ear cup
Features
- App
- Sony Headphones Connect app required for some features
- App Features
- Dedicated smartphone app with EQ
- Codec Requirement
- AAC for multipoint
- Features
- Multi-device pairing, Graphic EQ and presets
- Microphone
- Built-in (wireless only)
- Microphones
- 5 built-in microphones
- Noise Cancelling
- ANC feature
- Special Features
- Speak-to-Chat automatic conversation feature, wear detection, 360 Sound, Adaptive Sound Control, real-time ANC processing
- Transparency Mode
- Ambient Sound
Performance
- Audio Formats
- 360 Reality Audio
- Audio Upsampling
- DSEE Extreme
- Codecs
- LDAC (up to 990 kbps)
- Driver Size
- 40mm
- Frequency Response
- 4-40,000Hz
- Impedance
- 16-47 ohms
- Missing Codecs
- aptX, aptX HD
- Sensitivities Db Mw
- 105 dB / mW (1 kHz) (when connecting via the headphone cable with the unit turned on), 101 dB / mW (1 kHz) (when connecting via the headphone cable with the unit turned off)
Physical
- Audio Cable Length
- 1.2m
- Case
- Hardshell case, foldable
- Colors
- Black and silver
- Comes With
- Hard case, 3.5mm audio jack, USB-C charging cable
- Model
- WH-1000XM4
- Release Date
- August 2020
- Size
- 9.9 x 3 x 7.3 inches
- Type
- Wireless over-ear headphones
- Weight
- 254g
Power
- Battery Charge Time
- Approx. 3 Hours (Full charge)
- Battery Life
- Rated up to 30 hours
- Battery Life Nc Off
- 38 hours
- Battery Life Nc On
- 30 hours
- Battery Life Waiting
- Max. 30 hours (NC ON), Max. 200 hours (NC OFF)
- Charging
- USB-C, 5 hours from 10 minutes
- Recharge Time
- 3 hours
Our Verdict
If you're after a pair of headphones with industry-leading noise cancellation and endurance, the Sony WH-1000XM4 is a solid choice. However, for those who value design novelty or specific codec support, it might be worth looking elsewhere. These headphones are best suited for Android users and those who prioritize performance over aesthetics.
Customer Reviews Amazon
62,508 reviews
worth the price, not one bad thing about them.
Truly a Worthy Successor to the WH1000xm3!
Really love these headphones
Great Headphones
Show all 7 reviews
Super comfortable, top music quality
Great pair of headphones money can buy
Amazing Noise Cancellation & Great out of the box sound.
Reviews shown are from Amazon customers and do not reflect our editorial assessment.
Pricing & Availability
Updated Apr 15, 2026Sony WH-1000XM4
Sources & Methodology
Every score is built on evidence. This review synthesizes 49 independent sources — expert publications, video reviews, and community discussions — weighted by credibility, depth, and relevance.
Show detailed source analysis ↓ Hide source analysis ↑
Expert Reviews
rtings.com
Top
8.5/10-point
A premium wireless headphone with exceptional noise cancellation and marathon battery life exceeding 37 hours. The comfortable fit supports extended wear for commuting and office work, though the design proves too bulky and unstable for athletic activities. Sound reproduction delivers emphasized bass with low harmonic distortion, while the microphone disappoints with thin, muffled voice capture. Multi-device pairing and touch controls add modern convenience, but high Bluetooth latency limits wireless gaming viability. Despite being superseded by newer models, these remain a compelling option for travelers and professionals prioritizing silence and endurance.
Strengths
- +Exceptional ANC blocks engine rumbles and chatter effectively
- +Over 37 hours of continuous battery life
- +Comfortable fit for long listening sessions
- +Premium, well-built construction
Weaknesses
- −Unstable fit slips during moderate exercise
- −Bulky design traps heat and causes sweating
- −Audio leakage at loud volumes disturbs others
- −High Bluetooth latency unsuitable for wireless gaming
theverge.com
Top
9/10-point
The WH-1000XM4 represents an incremental update rather than a dramatic overhaul. Priced at $349.99, it retains the 30-hour battery life and near-identical design of its predecessor while adding genuinely useful features: multipoint Bluetooth pairing for two devices simultaneously, improved microphone clarity through Precise Voice Pickup technology, and Speak to Chat auto-pause functionality. Android users benefit from Fast Pair support. The sound signature and noise cancellation remain excellent, though largely unchanged. Some early multipoint bugs were resolved via firmware update before shipping. The USB-C port unfortunately cannot be used for wired audio.
Strengths
- +Multipoint Bluetooth finally allows two simultaneous device connections
- +Upgraded microphones deliver clearer, more intelligible voice calls
- +Android Fast Pair enables quick setup and find-my-headphone features
- +Speak to Chat auto-pauses music when you start talking
Weaknesses
- −USB-C port cannot be used for wired audio connection
- −Speak to Chat triggers on external announcements, not just your voice
- −Frequent self-talkers will find auto-pause feature frustrating
- −Multipoint occasionally exhibits rare switching glitches
cnet.com
Top
9.1/10-point
The WH-1000XM4 delivers incremental improvements over its predecessor rather than revolutionary changes. Subtle comfort enhancements include slightly larger, softer earpads and reduced headband padding that reduce pressure during extended wear. A new wear sensor automatically pauses audio when removed. The upgraded Bluetooth chip and refined algorithms yield marginally better sound quality and noise canceling—already class-leading in the previous generation. Battery life remains excellent at 30 hours with quick-charge capability. The customizable button now supports voice assistants beyond noise-canceling toggles. However, the nearly identical design and premium $350 price may disappoint those seeking dramatic upgrades. For users satisfied with the XM3 who wanted specific refinements, these evolutionary improvements hit the mark.
Strengths
- +Excellent sound quality with refined digital signal processing
- +Top-tier noise canceling performance
- +Slightly more comfortable for long listening sessions
- +Improved voice calling clarity
Weaknesses
- −Expensive at $350 list price
- −Virtually identical appearance to previous model
- −Incremental rather than major improvements
techradar.com
Top
5/5-point
Excellent wireless noise-cancelling headphones with exceptional comfort and cutting-edge features. DSEE Extreme upscaling and multipoint pairing add meaningful functionality, though design changes from the previous generation are minimal. Strong codec support including LDAC for hi-res audio, though aptX compatibility was dropped. Best suited for travelers and commuters rather than athletes or business professionals needing superior call quality.
Strengths
- +Excellent noise-cancellation performance
- +DSEE Extreme audio upscaling improves compressed audio
- +Multipoint pairing connects two devices simultaneously
- +Auto-play/pause via built-in proximity sensor
Weaknesses
- −Design nearly identical to previous generation
- −No water resistance rating
- −Call quality remains imperfect
- −Singing can accidentally trigger auto-pause
whathifi.com
Top
5/5-point
The WH-1000XM4 remains a compelling choice in 2023 despite being superseded by the XM5. These over-ear headphones launched at £350/$350 but now sell for considerably less, making them exceptional value. The design refines the XM3 with more textured plastics, softer 10% larger earpads, and a slimmer head cushion—saving one gram of weight at 254g. They fold more compactly than the XM5 for travel. A new sound processor debuted in 2020, and Sony's NC Optimiser calibrates noise-cancelling to face shape, glasses, and air pressure. The 40mm drivers deliver dynamic, detail-rich sound with exceptional timing. Missing features include IP rating and aptX support.
Strengths
- +Dynamic, detail-rich sound reproduction
- +Exceptional sense of timing in music
- +Lightweight at 254g with comfortable fit
- +Folds compactly for easy portability
Weaknesses
- −No IP rating for water or dust resistance
- −No aptX codec support
- −Superseded by newer XM5 model
- −Not recommended for exercise use
tomsguide.com
Top
4.5/5-point
The Sony WH-1000XM4 delivers excellent audio quality and remarkable noise cancellation in a refined design. At 9 ounces, it feels lighter than previous iterations despite similar dimensions. The redesigned ear pads offer 10% more surface contact, while a soft rubberized finish replaces the plastic chassis for improved durability. A motion sensor in the left ear cup enables smart controls. Battery life reaches 30 hours with ANC active. Touch controls remain intuitive for playback and volume. However, call quality remains a notable weakness. Priced at $350 MSRP but frequently discounted to around $278, these headphones compete as a top-tier option despite newer models now available.
Strengths
- +Excellent audio quality with detailed sound reproduction
- +Remarkable active noise cancellation performance
- +30-hour battery life with ANC enabled
- +Soft rubberized finish resists stains and scratches
Weaknesses
- −Call quality still needs improvement
- −Nearly identical appearance to WH-1000XM3 causes confusion
- −Looseness when extenders set too high during movement
techgearlab.com
Top
4.5/5-point
Delivers thumpy, powerful audio with good clarity across genres, though bass can occasionally muddy the mids. Active noise cancellation effectively reduces airplane engine noise and crying babies. Comfortable for extended sitting sessions even with glasses, thanks to gentle clamping force and rotating ear cups. Battery lasts 35 hours, outpacing newer models. Call quality works well in quiet environments. The straightforward, unassuming design houses reliable technology, with a luxurious cloth-covered carrying case. While newer generations offer improved multipoint connection and sound precision, this model remains compelling at its reduced price point.
Strengths
- +Thumpy, powerful audio makes music feel bigger and more engaging
- +35-hour battery life exceeds newer generation models
- +Comfortable for glasses wearers with gentle clamping force
- +Rotating ear cups improve fit compared to fixed designs
Weaknesses
- −Bass can get muddy and cloud the midrange
- −Highs occasionally become piercing or distant
- −Not suitable for quick movements or stretching due to clamping force
- −Eight hours of comfortable wear insufficient for long-haul flights
soundguys.com
Top
7.8/10-point
After two weeks of testing, the reviewer found the Sony WH-1000XM4 to be an excellent choice for virtually anyone seeking premium headphones. The device adds meaningful software features like Bluetooth multipoint, speak-to-chat, and auto-pause functionality while maintaining the strong ANC performance of its predecessor. Build quality received minor tweaks—slightly thicker ear cups improve passive isolation, though the thinner headband creates noticeable pressure during extended wear. Touch controls remain inconsistent, particularly the double-tap to pause. At discounted prices following the XM5 launch, these headphones represent exceptional value for commuters, travelers, and noise cancellation enthusiasts.
Strengths
- +Excellent active noise canceling performance
- +Bluetooth multipoint connects two devices simultaneously
- +Auto-pause when removing headphones works reliably
- +Ambient mode quickly lets in external sound
Weaknesses
- −Speak-to-chat pauses music at unwanted times
- −Thinner headband causes crown pressure over time
- −Double-tap pause function works inconsistently
- −Multipoint requires AAC codec on both devices
headphonereview.com
Top
9.1/10-point
The Sony WH-1000XM4 represents a refined iterative update to its predecessor, maintaining the same sleek design while adding user-requested features. At $349, these lightweight over-ear headphones deliver exceptional comfort for extended wear, with redesigned ear cups and reduced headband padding that still allows hours of use without fatigue. Sound quality remains excellent with tight, punchy bass, warm mids, and detailed highs that satisfy even enthusiast listeners. Bluetooth 5.0 provides stable connectivity, with multi-point support enabling seamless dual-device pairing. While not revolutionary, the XM4 preserves what worked in the XM3 and adds meaningful quality-of-life improvements.
Strengths
- +Extremely lightweight yet durable build quality
- +Plush padding allows hours of comfortable wear
- +Tight, punchy bass with deep, defined response
- +Excellent high-frequency detail and clarity
Weaknesses
- −Design nearly identical to previous generation
- −Sound quality unchanged from XM3
- −Premium price point at $349
digitalcameraworld.com
Top
5/5-point
The reviewer, a musician and video editor, has extensive long-term experience with the WH-1000XM4, currently on their second pair. Audio quality and noise cancellation are class-leading, with the optimizer effectively targeting specific environmental sounds like engine hum and neighbor noise. Bluetooth 5.0 connectivity is reliable with 10m range, and NFC enables quick pairing. The headphones work well both wired (3.5mm) and wirelessly, automatically powering off when unplugged. Battery life reaches 30 hours. Pricing has become significantly more affordable, dropping from £239 to around £149 on sale. The narrow headband affects comfort compared to some alternatives, and full feature access requires Sony's companion app.
Strengths
- +Industry-leading noise cancellation with optimizer for specific environments
- +30-hour battery life supports extended use
- +Reliable Bluetooth 5.0 with 10m range and NFC quick pairing
- +Works both wired via 3.5mm and wirelessly
Weaknesses
- −Narrow headband reduces comfort compared to other over-ear options
- −Requires companion app to access full feature set
- −Bulky and heavy relative to in-ear alternatives
- −Inconsistent compatibility with third-party USB-C cables
recordingnow.com
Top
8.4/10-point
After extensive long-term testing, these remain a compelling value in 2025 despite their 2020 release. Weighing just 251.6 grams, they're exceptionally comfortable with plush leather earpads and headband. The 30-hour battery life exceeds many competitors. Noise cancelling performance ranks among the best, though newer models have surpassed it. Sound quality is very good but not exceptional—upper bass and lower mids present slight muddiness, sub-bass extension could improve, and treble lacks sparkle. The design appears bulky on-head with blocky earcups, though the matte black finish with bronze accents is understated. Missing features include Dolby Atmos/Spatial Audio and seamless Apple device switching.
Strengths
- +Exceptionally lightweight at 251.6 grams
- +Plush leather earpads and headband material
- +30-hour battery life above average for class
- +Excellent adaptive noise cancelling performance
Weaknesses
- −Slightly muddy upper bass and lower mids
- −Needs more sub-bass extension
- −Veiled treble lacks sparkle and airiness
- −Intimate soundstage lacks width and depth
booklailert.medium.com
After a month of daily use, the reviewer finds the WH-1000XM4 delivers strong noise-canceling performance that effectively eliminates distractions once music plays, though some high-frequency sounds persist. The default bass-heavy sound signature requires EQ adjustment for balanced listening. Comfort improved significantly from earlier Sony models with larger ear cup openings and extra padding, though the narrow headband and leather material cause more heat buildup than alternatives. Wired mode via 3.5mm enables better audio quality with external DACs, with noise-canceling remaining active but touch controls disabled. DSEE Extreme upsampling shows minimal real-world benefit. The Sony Headphones Connect app enables smart features but has limitations with multi-device connectivity.
Strengths
- +Excellent noise-canceling, especially for low frequencies
- +Wired 3.5mm mode works with external DACs for better sound
- +Significantly improved comfort from MDR-1000X with larger ear cups
- +Noise-canceling and Speak-to-Chat remain active in wired mode
Weaknesses
- −Default bass-heavy sound signature sounds muddy without EQ adjustment
- −Narrow headband less comfortable for extended wear
- −Leather ear cups trap heat causing ear sweating
- −Automatically powers off when unplugging from wired mode
headsetadvisor.com
0.5/5-point
The reviewer presents the Sony WH-1000XM4 as a premium Bluetooth wireless headset that delivers on key consumer priorities: comfort, sound quality, features, and build quality. First impressions were highly favorable, with the matte black finish and Sony logo accents creating a sophisticated appearance. The headphones feature collapsible design for easy storage in the included hard carry case. Battery life reaches 38 hours without ANC or 30 hours with it, requiring 3 hours for a full recharge. Comfort is achieved through lightweight construction, adjustable padded headband, and oversized doughnut-shaped ear cushions that fully enclose the ears. The reviewer explicitly notes these headphones prioritize mobile device connectivity over computer use, and lack included USB adapter functionality.
Strengths
- +Premium build quality with no cheap appearance
- +Lightweight yet solid construction
- +Oversized, super soft doughnut-shaped ear cushions
- +38-hour battery life without ANC
Weaknesses
- −Poor microphone quality for business calls
- −No USB adapter included for computer connectivity
- −3-hour full recharge time
- −ANC reduces battery life by 8 hours
pocket-lint.com
The WH-1000XM4 represents Sony's fourth-generation flagship noise-cancelling headphones, building upon an already class-leading formula with meaningful internal improvements. Design changes are subtle—identical color options and overall aesthetics to the XM3—but comfort enhancements include 10% larger ear cushions and a less constrictive headband for extended wear. The headphones feature 40mm dynamic drivers with DSEE Extreme upscaling, QN1 noise-cancelling processing, and Bluetooth 5.0 with multipoint connectivity. Battery life remains strong with fast-charging capability. The reviewer notes the absence of aptX support as the primary technical limitation, and advises that XM3 owners may not find sufficient upgrades to justify the purchase, while those coming from older models or new to Sony's ANC lineup will find exceptional value.
Strengths
- +Superb music playback with noise-cancelling active or disabled
- +Excellent battery life with fast-charge capabilities
- +Packed with useful smart features and voice assistant support
- +Very comfortable for extended wear with larger soft ear cushions
Weaknesses
- −No aptX or aptX HD codec support limits Android compatibility
- −Minimal aesthetic changes from previous generation
- −Not worth upgrading from XM3 for existing owners
theguardian.com
The WH-1000XM4 refines Sony's winning formula with a much-requested addition: reliable multipoint connectivity for two simultaneous devices. At 254g, these are among the lightest-feeling headphones available, with well-padded ear cups and a soft leatherette headband that make them easy to forget you're wearing—though the headband can slip forward when tilting down. The plastic construction feels well-made but less premium than heavier metal alternatives. Some of the best active noise-cancelling technology effectively reduces droning, low-frequency, and some sudden sounds, with extensive customization through the app for personal fit and travel scenarios. Battery life reaches 30 hours with ANC on. Touch controls work well bare-handed but not with gloves, and a presence sensor auto-pauses music when removed. Call quality sees slight improvement but remains behind class leaders.
Strengths
- +Extremely lightweight at 254g with gentle, even pressure
- +Excellent active noise-cancelling with personalized calibration
- +Reliable multipoint connectivity for two devices simultaneously
- +Compact folding design with included hard travel case
Weaknesses
- −Plastic build feels less premium than metal competitors
- −Headband slips forward when tilting head down
- −Touch controls don't work with gloves
- −LDAC disabled when using multipoint connection
headphones.com
The reviewer finds the Sony WH-1000XM4 excels at active noise cancellation with minimal hiss or treble artifacts common to ANC headphones. Build quality is appreciated for portability and cushiony oval pads, though small cups may compress ears during extended wear. Features like auto-pause sensors and seamless multi-device pairing prove genuinely useful, with EQ profiles persisting across devices. However, default sound quality disappoints without EQ adjustments, and detail retrieval lags behind cheaper alternatives. The headphone performs differently in passive versus active modes, with asymmetry from internal sensors affecting measurements. Battery life reaches 30 hours with ANC on. Overall, this is positioned as a feature-rich consumer headphone prioritizing convenience and noise cancellation over audiophile sound quality.
Strengths
- +Among the best ANC performance with minimal hiss or treble artifacts
- +Extremely cushiony oval pads enhance comfort
- +Auto-pause sensor when removing headphones
- +Seamless multi-device pairing without unpairing
Weaknesses
- −Small cups compress ears during longer sessions
- −Poor default sound quality without EQ adjustments
- −Detail retrieval below similarly priced alternatives
- −Asymmetry from internal sensor affects acoustic performance
forum.headphones.com
The reviewer expresses skepticism about noise cancelling headphones generally, recommending them only for specific environments like transit or noisy spaces. They identify two common ANC issues: added noise floor (mild hiss) and treble artifacts or burbles. The review implies these problems persist as obstacles for critical listening, though severity varies by headphone. A commenter interprets the review as advising against the WH-1000XM4 for sound quality unless noise cancellation is essential.
Strengths
- +Effective noise cancellation for transit and noisy environments
Weaknesses
- −ANC introduces additional noise floor (mild hiss)
- −Noise cancellation causes treble artifacts and burbles
Video Reviews
Tech Spurt
The reviewer considers these their favorite active noise cancellation …

The reviewer considers these their favorite active noise cancellation headphones despite owning them for months without reviewing. At £350, they remain expensive but worthwhile for premium noise cancelling. Comfort stands out for all-day wear, with ample padding on ear cups and headband. Design carries over from the previous generation, available in multiple colors including a new white option. NFC pairing enables quick connection to Android devices, while Bluetooth 5.0 and 3.5mm wired options provide flexibility. The companion app offers extensive customization: toggling between noise cancelling and ambient modes, connection priority settings, automatic power-off, and customizable physical controls. New to this generation is simultaneous dual Bluetooth device connection. Touch controls on the right cup handle playback, though the reviewer found them less reliable than the previous model. Hand-covering the right cup quickly enables ambient mode for situational awareness.
- →Ideal for all-day wearers seeking complete isolation
- →Best suited for Android users with multiple devices
- →Download companion app to unlock full feature set
- →Worth the premium price for serious noise cancellation needs
- →Consider if frequent device switching is a priority

Marques Brownlee
MKBHD reviews the Sony WH-1000XM4, praising Sony's iterative approach …

MKBHD reviews the Sony WH-1000XM4, praising Sony's iterative approach that addresses user feedback from the Mark 3s. The standout addition is multiple device support, allowing seamless switching between paired devices. Noise cancellation has been improved to handle higher frequencies like voices and mechanical keyboards. Physical changes include 10% larger ear cushions, a proximity sensor for wear detection, and five microphones for better call quality. The headphones retain excellent sound quality with bright, full audio and comprehensive EQ controls via the Sony app. Software updates have improved multi-device functionality since launch.
- →Ideal for users with multiple devices needing seamless switching
- →Best-in-class noise cancellation for travel and noisy environments
- →Strong choice for professionals taking frequent calls
- →Recommended for those prioritizing sound quality over aesthetics
- →Wait for or install software updates to ensure full functionality

Andrew Robinson
The reviewer found the WH-1000XM4 exceptionally comfortable for …

The reviewer found the WH-1000XM4 exceptionally comfortable for extended wear due to their lightweight plastic construction, though not suited for rigorous exercise. Battery performance impressed, delivering multiple weeks of intermittent use without recharging, with quick-charge capability adding 5 hours from 10 minutes. The noise cancellation proved best-in-class out of the box, with customizable settings via Sony's app and automatic ambient adjustment. New multi-device pairing enables seamless switching between two connected devices simultaneously. Speak-to-chat automatically lowers noise cancellation and mutes music when the user starts talking, allowing conversation without removing the headphones.
- →Ideal for work-from-home productivity and focus
- →Perfect for travelers needing long battery life
- →Great for users with multiple devices to switch between
- →Excellent for those wanting conversation-aware features
- →Best suited for casual and professional use, not workouts

SoulOfTech
After extended ownership, the reviewer finds the XM4s remain …

After extended ownership, the reviewer finds the XM4s remain remarkably durable with plush ear pads showing minimal compression and paint holding up well. The conservative plastic build prioritizes comfort over flashy aesthetics. Software features like speak-to-chat and dual-device Bluetooth connectivity prove genuinely useful in daily use. However, the oversized touch-sensitive surface causes frequent accidental triggers, and the closed-back design leads to significant heat buildup during prolonged wear. The reviewer considers these trade-offs worth noting for potential buyers in 2022.
- →Ideal for office workers needing seamless device switching
- →Excellent longevity for buyers wanting multi-year investment
- →Avoid for intense workouts due to heat retention
- →Consider touch sensitivity if wearing around neck frequently
- →Strong choice for remote workers using speak-to-chat feature

DHRME
Released in 2020 at $350, the WH-1000XM4 remains a capable ANC …

Released in 2020 at $350, the WH-1000XM4 remains a capable ANC headphone with USB-C charging, 30-hour battery life, wear sensor, adaptive sound control, speak-to-chat, quick attention, LDAC, and multipoint connectivity. Touch controls on the right ear cup suffer from noticeable latency and occasional missed touches. The foldable design allows for compact case storage. Button layout requires tactile verification to distinguish power from ANC controls. Once considered king of ANC alongside Bose, though reviewers note this duopoly no longer holds true in the current market.
- →Still viable entry point for Sony ANC ecosystem
- →Consider XM5 or XM6 for improved touch responsiveness
- →Foldable design suits frequent travelers
- →Budget-conscious buyers may find value at reduced prices
- →Upgrade worthwhile for users prioritizing control responsiveness

Erin Lawrence
The Sony WH-1000XM4 delivers excellent noise cancellation that creates …

The Sony WH-1000XM4 delivers excellent noise cancellation that creates a "true cone of silence," with outstanding sound quality that reveals multiple audio layers. The lightweight design prioritizes casual comfort over secure fit, featuring soft plush ear cups and minimal head compression—though larger ears may find the flatter cups snug. Setup remains simple with just two physical buttons and responsive touch controls, while the Sony app enables granular noise cancellation adjustment and dual-device connectivity. Battery life supports extended use, and the thin hard-shell case with organized accessory storage enhances portability. Sound customization through equalizer presets addresses the slightly flat factory bass tuning.
- →Ideal for office workers needing focused quiet environments
- →Perfect for commuters wanting compact travel case
- →Great for multitaskers using laptop and phone simultaneously
- →Best suited for casual listening, not workouts
- →Recommended for audiophiles who customize EQ settings

Flossy Carter
The Sony WH-1000XM4 ($350) delivers 30-hour battery life with ANC (38 …

The Sony WH-1000XM4 ($350) delivers 30-hour battery life with ANC (38 hours without) and quick charge capability yielding 5 hours from 10 minutes. Key upgrades include multiple device pairing, USB-C charging, and Speak-to-Chat which automatically activates ambient sound when you start talking. Touch controls handle playback, volume, and voice assistants. Wear detection pauses music when removed. The headphones feature 360 Reality Audio, LDAC, DSEE Extreme upscaling, and NFC pairing. Call quality and noise cancellation show improvement over the M3s. Available in black and silver with a hard-shell carrying case.
- →Best for commuters needing long battery life
- →Excellent for multitaskers using multiple devices
- →Great for frequent callers with improved call quality
- →Ideal for travelers with quick charge capability
- →Good for hands-free users with Speak-to-Chat

Mark Ellis Reviews
After three months of daily use, the reviewer considers these over-ear …

After three months of daily use, the reviewer considers these over-ear wireless noise-cancelling headphones exceptionally comfortable with ample padding on the headband and soft ear cushions. Build quality feels premium, and despite regular travel and storage in carry cases, they show no wear. Battery performance stands out as a major strength—rated at 30 hours with quick-charge capability delivering 5 hours from 10 minutes. USB-C charging adds convenience. The reviewer notes a cult following exists because many consumers remain unaware of this model despite its quality. Sound quality receives strong praise as "superb."
- →Ideal for all-day work use with exceptional comfort
- →Perfect for frequent travelers needing reliable battery life
- →Great choice for users already invested in USB-C ecosystem
- →Suits buyers prioritizing durability and long-term value
- →Recommended for listeners wanting premium sound without brand recognition

The Headphone Show
The Sony WH-1000XM4 delivers exceptional noise cancelling with minimal …

The Sony WH-1000XM4 delivers exceptional noise cancelling with minimal background hiss and treble artifacts, ranking as the best the reviewer has tested. The wireless Bluetooth functionality performs reliably and is preferred over the included 3.5mm cable. Practical features include multi-device pairing, automatic pause/resume via wear detection, and quick attention mode that lowers volume when touching the earcup. The oval-shaped earpads are soft and cushiony, though some users may find them slightly small. Built-in EQ presets are accessible through the companion app and persist across devices. At around $350, this closed-back over-ear targets users prioritizing noise cancellation and convenience features.
- →Best-in-class noise cancelling for frequent travelers
- →Wireless Bluetooth is the preferred connection method
- →Multi-device pairing suits work-from-home professionals
- →Built-in EQ allows customization without third-party apps
- →Quick attention mode enables brief conversations easily

Mark Ellis Reviews
After a year of daily use, the reviewer finds the Sony WH-1000XM4 …

After a year of daily use, the reviewer finds the Sony WH-1000XM4 remains an excellent purchase in 2021, especially with current discounts around $250. Build quality has proven exceptional—no visible wear on ear cushions, headband, or hinges despite regular travel and coffee shop use. The ear cushions retain original softness without cracking, and the folding mechanism operates silently. The reviewer explicitly excludes call quality assessment, using these solely for music and occasional video consumption. With no confirmed XM5 release timeline, these represent strong value at reduced prices.
- →Ideal for music-focused users prioritizing longevity
- →Excellent value at current discounted pricing
- →Suitable for mobile work in cafes and travel
- →Skip if phone call quality is essential

Community Discussions via Reddit
Comparison
r/headphones
u/Used-Measurement-828
The Sony WH-1000XM4 was tested by a user with 5 years of daily experience with the XM3s. While the XM4s maintained the familiar comfortable build and added multipoint connectivity, the tester found them to have the worst sound quality of all headphones tested, with noticeably sharp mids and highs that couldn't be EQ'd to satisfaction. One community member confirmed they find the XM4s comfortable for all-day wear with no discomfort, describing them as "quite light"—contradicting another user's claim that they are "heavy, uncomfortable for long wear." The familiarity and comfort of the XM3/XM4 design was appreciated, but sound quality was a dealbreaker for this particular user.
Key Insights
- →Best for users prioritizing familiarity and comfort over sound quality upgrades from XM3
- →Not ideal for users sensitive to sharp mids and highs or seeking sound quality improvements
- →Multipoint connectivity is a meaningful upgrade from XM3 for workflow users
- →Comfort is subjective—some find them all-day wearable while others report heaviness
- →Long-term XM3 owners may be disappointed by sound signature changes in XM4
Top Comments
I test and review electronics for various companies for awhile now and I am blown away at the power of name brand for influence of purchasing. The headphones you tried are exceptionally well crafted …
m4 'heavy, uncomfortable for long wear' Opposite for me, I can wear them all day with no discomfort at all. I find them quite light.
Nice, they certainly are great, and perhaps over time they'd become more comfortable for me. I got them at a great price and am considering keeping them in addition to the B&Ws.
Setup Showcase
r/SonyHeadphones
u/GamerBeast954
Long-term owner GamerBeast954 has used the Sony WH-1000XM4 for 4 years since 2021, upgrading from the XM2. Despite noticing battery degradation requiring potential replacement this year, they rate it 5/5 and plan to keep it for 2-3 more years. The owner praises its sound quality, reliable Bluetooth 5.0 connectivity, foldable design, and stylish appearance. The only major complaint is the inability to disable loud power on/off sounds. Community feedback reveals mixed experiences: some report random disconnects with multi-device connections, while others specifically chose the XM4 over newer models for superior microphone quality and more consistent ANC performance without AI-controlled variability.
Key Insights
- →Best for users prioritizing reliable call microphone quality and consistent ANC over newer AI features
- →Strong long-term durability with 4+ year lifespan, though battery replacement may be needed around year 4-5
- →Multi-device users should expect occasional connection prioritization quirks
- →Community consensus favors keeping XM4 over upgrading to XM5/XM6 for specific use cases (calls, consistent ANC)
- →Repairability and battery replacement service availability may become concern as product ages past 5 years
Top Comments
I just got mines a bit after Christmas I just wanna add the only thing annoying about these is they randomly disconnect sometimes or if I have my iPad and my phone connected it’ll randomly decide to …
I just bought my second pair. Going to try to continue repairing both til something I like more than XM4 drops
From someone who uses this headphones exclusively for FaceTime (most of the time) my partner says the mic was much better on the XM4s vs the 5s so I returned the xm5s and got another pair of the 4s
Comparison
r/headphones
u/AlexMoisa
The Sony WH-1000XM4 was tested by the author for several days at home as part of a 4-month search for the best ANC headphone. The author purchased these after being disappointed by the Soundcore Space Q45's sound quality, expecting a significant upgrade given the premium price and widespread recommendations. While the author found the ANC and comfort to be satisfactory, the sound quality failed to meet expectations for a premium product at this price point. The WH-1000XM4 was ultimately returned after the author discovered the Sennheiser Accentum, which delivered superior sound quality at a lower price, leading the author to continue exploring other options including the B&W PX7 S2 and eventually settling on the Sennheiser Momentum 4.
Key Insights
- →Best for users prioritizing ANC and comfort over audiophile sound quality
- →Not ideal for listeners seeking premium sound performance relative to price
- →Widely recommended but may disappoint users with high audio expectations
- →Better alternatives exist for sound-focused buyers at lower price points
- →Consider auditioning before purchase due to mismatch between reputation and actual audio performance
Top Comments
Thanks for sharing your wireless ANC headphone journey, I'm sure there are a lot of people making a similar decision that will benefit from your experience.
The price is "better" too. I am willing to pay for sound quality. But, I don't think the difference price between Bathys and M4 are worth the price tag. We are talking about a roughly 500$ difference …
The price is "better" too. I am willing to pay for sound quality. But, I don't think the difference price between Bathys and M4 are worth the price tag. We are talking about a roughly 500$ difference …
Long-term Update
r/SonyHeadphones
u/NeedDaHell
A long-term owner of the Sony WH-1000XM4 provides a 4-year usage update, reporting exceptional durability and consistent performance with near-daily use. The headphones maintain top-tier sound quality, outstanding battery life with ANC, and excellent comfort for gaming and general use. Minor issues emerged after extended ownership: a buggy Speak-to-Chat feature that reactivates despite being disabled, occasional high-pitched hardware noise from the right earcup (temporarily fixable by pressing the earcup), and mediocre microphone quality. Multiple 4-year users in comments confirm similar experiences of sustained sound quality without deterioration, with one user noting superior longevity compared to other headphones they've owned. The hardware appears to show only minor age-related wear after intensive long-term use.
Key Insights
- →Best for users seeking a reliable daily driver for mixed use including gaming, commuting, and general media consumption with prioritization of comfort and portability
- →Exceptional long-term value retention with performance remaining competitive years after purchase, even at sustained price points
- →Folding design remains a practical advantage for travel and storage compared to non-folding alternatives
- →Users should expect to use external microphones for serious gaming or professional calls due to built-in mic limitations
- →Minor hardware quirks may emerge after 3+ years but appear manageable without functional impairment
Top Comments
Gonna chime in as another 4 year XM4 user (it's gonna be 4 years in like a week). It's been real, it's been flawless, it's been crisp. Other headphones I've used for similar amounts of time have …
A fellow comrade, happy to hear you like them just as much as me!
Even further for me. I just recently rediscovered my XM2 in my closet. I used them daily for several years a long damn while ago, forgot about em last few (pretty much using buds). The actual …
Setup Showcase
r/SonyHeadphones
u/Healthy-Confusion-20
A new Sony WH-1000XM4 owner from Mexico purchased through Amazon's official Sony store and questioned whether their unit was previously returned due to 100% charge out of box (after 7 hours use) and different packaging missing a cable elastic band. Community consensus confirms this is normal behavior for new units—battery calibration issues resolve after 2-3 full discharge cycles, and packaging variations are common. Experienced owners reassure that initial charge anomalies and minor packaging differences do not indicate a returned product, advising the user to enjoy their first premium headphone purchase.
Key Insights
- →Best for first-time premium headphone buyers seeking reassurance through active community support
- →Initial battery calibration requires patience: perform 2-3 full 0%-100% cycles for optimal performance
- →Amazon official store purchases are reliable; Warehouse Deals are clearly labeled if returned
- →Minor packaging/accessory variations are normal and not indicators of used products
- →Community consensus strongly supports that described behaviors are typical, not defective
Top Comments
Depends what it said. Amazon do have a warehouse deals where they’ll sell you a returned set but it clearly says in the description and they’re discounted
No it’s not You’re just going through what we went through Dw just relax may let them discharge and charge to extremities for 2-3 times 0%-100% Everything will be alright after that and about the …
Thanks brother! Yes, I was just able to connect them to the app and I already started customizing them 🤘 Yes, my brother told me the same thing, maybe it was just a quality control or something like …
Comparison
r/SonyHeadphones
u/planetearthofficial
The author, planetearthofficial, is a repeat buyer of the Sony WH-1000XM4, currently on their second pair purchased brand new. They extensively tested alternatives at Best Buy and through Amazon, including audiophile headphones, but returned to the XM4 for its combination of ANC and bass response. The author uses these for gaming, movies, and music, valuing the low rumble response and comfort for extended wear. Community comments reveal mixed perspectives: some users find the sound mediocre without EQ, while others note bass distortion on specific tracks. One commenter suggests the PX7 S2e surpasses XM4 in audio quality but not ANC. The author specifically encountered distortion with bass-boosted tracks like "In Da Club" by 50 Cent, testing across four different pairs and four phones to verify.
Key Insights
- →Best for users prioritizing bass-heavy content (gaming, movies, bass-boosted music) combined with strong ANC in a single package
- →Not ideal for purist audiophile use without EQ adjustment; sound tuning favors consumer-friendly bass response
- →Comfort level makes them suitable for extended wear sessions
- →Bass boost feature can cause physical driver distortion on specific tracks, suggesting limitation at extreme low-end EQ settings
- →Community consensus: remains a safe, easy-to-live-with choice despite newer competitors offering superior audio metrics
Top Comments
The xm4 or 5 are calling you 🧐
Damn, all the MX4 posts giving me FOMO. I got a pair of Sony WHCH-720N which sound great to me and only cost $90 but I’m considering taking them back and upgrading…
Idk if you've tried them but imo the PX7 S2e very comfortably has the XM4 beaten in terms of bass quality. ANC isn't as strong though, and imo the XM4 are still an easier pair of headphones to live …
Comparison
r/Noise_canceling_headp
u/YongTaylorREYI
This post presents a retrospective analysis of the Sony WH-1000XM4 headphones in 2025, authored by someone who has owned them for several years. The content draws heavily on RTINGS data to assess whether these headphones remain a viable purchase years after their release. The author notes the XM4 were originally praised for exceptional noise cancellation, comfortable fit, and impressive sound quality, becoming a go-to choice for commuters and travelers. The post questions their current standing against newer alternatives but does not provide detailed long-term ownership experiences or specific degradation issues from actual use.
Key Insights
- →Original release set a high bar for noise cancellation and sound quality in the wireless headphone market
- →Designed for commuters, travelers, and users seeking immersive audio experiences
- →Assessment in 2025 requires evaluation against newer models and competitors
- →RTINGS data provides objective, rigorous testing methodology for performance evaluation
Setup Showcase
r/SonyHeadphones
u/planetearthofficial
The author, planetearthofficial, purchased their third pair of Sony WH-1000XM4 headphones after 2 months of ownership, citing exceptional ANC performance and bass response as primary reasons. Their specific use case involves maintaining multiple units—one for personal use, one for their spouse, and a rotation system to ensure continuous availability (one charged, one charging). The community response was mixed, with some questioning the necessity of owning multiple identical pairs while others shared related anecdotes. Notably, one user reported finding a pair at an airport and using it successfully, suggesting durability. No technical failures or product defects were reported by actual owners in the discussion.
Key Insights
- →Best for users prioritizing industry-leading ANC and strong bass response who accept premium pricing for repeated purchases
- →Ownership model of multiple units enables uninterrupted use through charging rotation—appeals to power users, not average consumers
- →Product durability validated by anecdotal evidence of functioning unit found in airport bathroom after apparent loss
- →Community divided on value proposition: exceptional performance acknowledged, but redundancy purchases questioned as unnecessary
- →No reported hardware failures, degradation, or technical issues from owners within 2-month to 2-year ownership windows
Top Comments
Nah I’m gonna keep buying them. The freshness is 🔥🔥🔥🔥 also I have one pair to my wife must have 2 baby !!!! One charged and one charging
Nah I’m gonna keep buying them. The freshness is 🔥🔥🔥🔥 also I have one pair to my wife must have 2 baby !!!! One charged and one charging
I never understood these posts.. "My 3rd/4th pair of these headphones 🔥". Nearly 2 years and mine are doing great. Why do some ppl buy multiple pairs? Buddy if you keep buying them for the …
Troubleshooting
r/sony
u/AIYOYO_
Owner of newly purchased Sony WH-1000XM4 (received August 19) reports a progressive ANC malfunction affecting only the left earcup. After initial hours of normal operation, the left side developed a loud blast noise with buzzing and external sound leakage during film watching. Following reset, a persistent low-level "wind" or scratching noise emerges in quiet environments with ANC on, intensifying with listening duration and disappearing after 10 minutes of rest. The issue appears temperature/humidity-related, affecting the ANC module or feedback microphone. Right earcup functions normally. Unit returned to Sony for testing. Owner notes similar issues reported in WH-1000XM3 models.
Key Insights
- →Issue manifests after extended listening sessions, not immediately — test thoroughly within return window
- →Problem is unilateral (left earcup only) — check both sides during evaluation period
- →Appears heat-related; may affect users in warm climates or during long sessions more severely
- →Historical pattern suggests this ANC hardware issue carried over from WH-1000XM3 generation
- →Immediate return/exchange recommended if noise develops; do not assume unit will improve
Top Comments
Sad, it seems now more and more people begin to realize the problem, maybe this is a structural designing defect and happens on every xm4.....Sony will be flooded by RMA...
Exactly, I can feel the driver almost popping out
Thx!
Scores based on weighted analysis of 49 expert and community sources. How we review →





