Sony WH-1000XM4 headphones with sleek black design and plush earcups, showcasing the comfortable fit and extended battery lif
49 sources analyzed · Updated Apr 2026

Headphones

Sony WH-1000XM4

verified Excellent

Best For

  • Android users with multiple devices
  • Commuters seeking comfort and battery life
  • Professionals needing top-notch noise cancellation

Consider Carefully

  • Those seeking a design overhaul
  • Users requiring aptX codec support
  • Individuals desiring water resistance

The Bottom Line

The Sony WH-1000XM4 headphones are a refined take on a proven formula, garnering an impressive 88/100 score in our analysis. These headphones excel at what truly matters for aural aficionados: noise cancellation and battery life. With over 37 hours of continuous battery life as noted by more than a third of experts, and top-tier noise canceling performance as recognized by over a sixth, this model stands out for long-haul travelers and busy professionals. A standout feature is the Speak to Chat technology, which pauses music when you start talking, enhancing user interaction. However, not all reviews are glowing; some critics pointed out the lack of design evolution and dropped aptX codec support as areas where the headphones could improve.

Performance Breakdown

In-Depth Analysis

Noise Cancellation 93

Unanimous consensus · 26 sources

26 sources, near-zero dissent. The XM4's ANC is the reason most people buy it, and reviewers across the board confirm it earns that reputation.

Key Takeaway

If blocking out the world on a plane or in an open office is your primary need, this is the headphone to beat.

In-Depth Analysis

Noise Cancellation

Unanimous consensus · 26 sources
93 / 100

The NC Optimizer is the detail that separates this from generic ANC praise. It calibrates to your wearing style, glasses, and even altitude changes, something whathifi.com and The Guardian both called out specifically. RTINGS confirmed it handles the hardest real-world test: airplane engine rumble and cabin chatter. The one legitimate knock comes from forum.headphones.com and r/sony, who flagged a mild hiss in the noise floor, a hardware quirk apparently carried over from the XM3. That hiss is real but minor, and the r/sony crowd's advice is blunt: if your unit develops noticeable noise, return it immediately. For travelers and office workers, this is still the benchmark.

Where Reviewers Disagree

A small contingent on r/sony and forum.headphones.com flagged a persistent noise floor hiss, a hardware issue reportedly inherited from the XM3 generation, though mainstream reviewers largely didn't flag it as a dealbreaker.

What Reviewers Say

"Exceptional ANC blocks engine rumbles and chatter effectively"

rtings.com

"NC Optimiser calibrates to individual user factors"

whathifi.com

"Effective noise blocking on airplanes for engine and crying baby sounds"

techgearlab.com

"Among the best ANC performance with minimal hiss or treble artifacts"

headphones.com

Strengths

Remarkable active noise cancellation performance (6 sources)

Industry-leading noise cancellation with optimizer for specific environments (5 sources)

Effective noise blocking on airplanes for engine and crying baby sounds (4 sources)

Excellent office companion for focused, distraction-free work (3 sources)

Nuances

Best for travelers prioritizing elite noise canceling (6 sources)

Best suited for commuters needing isolation over fidelity (4 sources)

Best-in-class noise cancellation for travel and noisy environments (3 sources)

Best suited for noisy environments where ANC enhances clarity (2 sources)

Battery Life 92

Unanimous consensus · 19 sources

30 hours with ANC on, over 37 without. Eight sources agree this is class-leading, and real-world testing backs it up.

Key Takeaway

Battery life is a genuine strength with no meaningful caveats for typical use. Long-haul travelers and all-day workers can stop worrying about it.

In-Depth Analysis

Battery Life

Unanimous consensus · 19 sources
92 / 100

The numbers are consistent across sources: 30 hours with ANC active, closer to 37 to 38 hours without, confirmed by both headsetadvisor.com and RTINGS independently. Quick charge via USB-C is a genuine convenience feature for travelers. The weaknesses are minor: headsetadvisor.com noted ANC cuts about 8 hours from the total, and a full recharge takes 3 hours. The r/SonyHeadphones community flagged that battery degradation becomes noticeable around year 4 to 5, which is worth knowing if you're buying used or planning a long ownership window. For most people, this battery is simply not a concern.

What Reviewers Say

"30-hour battery life remains class-leading"

theverge.com

"Over 37 hours of continuous battery life"

rtings.com

"35-hour battery life exceeds newer generation models"

techgearlab.com

"Strong long-term durability with 4+ year lifespan, though battery replacement may be needed around year 4-5"

r/SonyHeadphones

Strengths

30-hour battery life with quick-charge via USB-C (8 sources)

Ideal for frequent flyers needing long battery and strong ANC (6 sources)

Strong battery life without sacrificing features (2 sources)

Over 37 hours of continuous battery life (1 sources)

Nuances

Strong long-term durability with 4+ year lifespan, though battery replacement may be needed around year 4-5 (1 sources)

Initial battery calibration requires patience: perform 2-3 full 0%-100% cycles for optimal performance (1 sources)

Ownership model of multiple units enables uninterrupted use through charging rotation—appeals to power users, not average consumers (1 sources)

Smart Features & Controls 86

Strong consensus · 18 sources

Speak to Chat and auto-pause work well in controlled settings, but Speak to Chat misfires enough in real-world use that three sources recommend disabling it.

Key Takeaway

The smart features add real value for desk workers, but commuters and active users should expect false triggers and consider disabling Speak to Chat.

In-Depth Analysis

Smart Features & Controls

Strong consensus · 18 sources
86 / 100

The wear sensor auto-pause is reliable and earns consistent praise across five sources. Speak to Chat is the more complicated story: it's genuinely useful in an office, but techradar.com noted it triggers on singing, and soundguys.com flagged unwanted pauses as a recurring annoyance. theverge.com put it plainly: it's designed for office workers, not commuters. The touch controls have their own quirks, including inconsistent double-tap behavior per soundguys.com and complete lockout with gloves. Android users get more out of the feature set than iPhone users, and the companion app is essentially required to unlock the full experience. The features are good when they work. The reliability is the variable.

Where Reviewers Disagree

Speak to Chat is praised as a convenience feature by some and flagged as an interruption source by others. The same sensitivity that makes it useful in a quiet office makes it unreliable on a train or during casual singing.

What Reviewers Say

"Speak to Chat auto-pauses music when you start talking"

theverge.com

"Ambient mode quickly lets in external sound"

soundguys.com

"EQ profiles persist when switching between devices"

headphones.com

"Speak-to-chat pauses music at unwanted times"

soundguys.com

Strengths

Auto-pause when removing headphones works reliably (5 sources)

Speak to Chat auto-pauses music when you start talking (3 sources)

Strong choice for remote workers using speak-to-chat feature (3 sources)

Ambient mode quickly lets in external sound (3 sources)

Nuances

Download companion app to unlock full feature set (3 sources)

Speak to Chat best suited for office workers, not commuters (1 sources)

Android users gain more convenience features than iPhone users (1 sources)

Consider disabling speak-to-chat to avoid interruptions (1 sources)

Portability & Design 85

Strong consensus · 23 sources

The design is nearly identical to the XM3, which six sources noted as a disappointment. The folding case and build quality still hold up, and the value case gets stronger every time the price drops.

Key Takeaway

At full price the incremental design update is hard to justify over the XM3. At $250 or below, the complete package, case, USB-C, folding design, and proven durability, is genuinely competitive.

In-Depth Analysis

Portability & Design

Strong consensus · 23 sources
85 / 100

The design criticism is consistent: techradar.com, cnet.com, and theverge.com all described it as virtually unchanged from the previous generation. The plastic build draws comparisons to metal competitors from whathifi.com and theguardian.com. But the folding mechanism and included hard case are practical advantages that 10 sources acknowledged, and the rubberized finish resists wear better than it looks. The value story is where things get interesting: eight sources including techradar.com and whathifi.com specifically recommend buying below $250, where the XM4 competes differently than it does at $350 list. No IP rating means no gym use. If you want a redesign, the XM5 exists. If you want the XM4's feature set at a discount, wait for a sale.

Where Reviewers Disagree

The design is functionally good but visually stale, and the plastic build feels out of step with the price. The value argument only fully lands at discounted pricing, which is now the norm rather than the exception.

What Reviewers Say

"Folding design remains a practical advantage for travel and storage compared to non-folding alternatives"

r/SonyHeadphones

"Exceptional long-term value retention with performance remaining competitive years after purchase, even at sustained price points"

r/SonyHeadphones

"Excellent value when purchased below $250"

techradar.com

"Plastic build feels less premium than metal competitors"

theguardian.com

Strengths

Folding design remains a practical advantage for travel and storage compared to non-folding alternatives (10 sources)

Exceptional long-term value retention with performance remaining competitive years after purchase, even at sustained price points (5 sources)

Premium build quality with no cheap appearance (4 sources)

Includes hard case, USB-C cable, and airplane adapter (2 sources)

Nuances

Best value when purchased at post-XM5 discount prices (8 sources)

Skip if seeking dramatic redesign or lower price (1 sources)

Perfect upgrade from XM2, modest improvement from XM3 (1 sources)

Consider waiting for sales given frequent discounts (1 sources)

Comfort & Fit 82

Strong consensus · 23 sources

For desk work and travel, 7 sources call it genuinely comfortable for extended wear. For workouts or hot environments, it's a consistent no from reviewers.

Key Takeaway

For long work sessions and flights, the comfort holds up well. For exercise or warm climates, the heat retention and instability are genuine problems.

In-Depth Analysis

Comfort & Fit

Strong consensus · 23 sources
82 / 100

The 10% larger ear pads over the XM3 are a real improvement, and the 254g weight means most people won't feel fatigue for the first few hours. Glasses wearers get a specific mention from tomsguide.com and techgearlab.com for the low clamp force. But the heat problem is documented across 4 sources including RTINGS and booklailert.medium.com: leather cups trap warmth, and ears get uncomfortable past the one to two hour mark. The headband is the other consistent complaint. soundguys.com noted crown pressure over time, and theguardian.com flagged forward slippage when tilting your head. This is a headphone built for sitting still, not moving around.

Where Reviewers Disagree

Reviewers agree it's comfortable for stationary use, but the narrow headband causes crown pressure over time and the leather pads trap heat, making the comfort story more conditional than the headline score suggests.

What Reviewers Say

"Extremely lightweight at 254g with gentle, even pressure"

theguardian.com

"Softer, 10% larger earpads than XM3"

whathifi.com

"Leather ear cups trap heat causing ear sweating"

booklailert.medium.com

"Comfortable for glasses wearers with gentle clamping force"

techgearlab.com

Strengths

Very comfortable for extended wear with larger soft ear cushions (7 sources)

Extremely lightweight at 254g with gentle, even pressure (3 sources)

Plush leather earpads and headband material (3 sources)

Redesigned ear pads with 10% greater surface area (2 sources)

Nuances

Ideal for remote workers needing all-day comfort (5 sources)

Excellent for long listening sessions due to light weight (3 sources)

Best suited for casual and professional use, not workouts (3 sources)

Best for users prioritizing familiarity and comfort over sound quality upgrades from XM3 (2 sources)

Multipoint & Connectivity 81

Strong consensus · 23 sources

Multipoint Bluetooth connecting two devices simultaneously was the headline upgrade over the XM3, and 10 sources confirm it works. The execution has limits.

Key Takeaway

If you regularly switch between a phone and laptop, multipoint works well enough to justify the upgrade from the XM3. Gamers and Android LDAC users will hit real limitations.

In-Depth Analysis

Multipoint & Connectivity

Strong consensus · 23 sources
81 / 100

For XM3 owners, multipoint alone was the most-cited reason to upgrade, and headphonereview.com said as much directly. The feature works, but soundguys.com flagged that it requires AAC on both devices, which is a real constraint for Android users who want LDAC quality. theverge.com noted occasional switching glitches, and techgearlab.com agreed the implementation is less seamless than newer models. The Bluetooth latency is high enough that RTINGS explicitly ruled it out for wireless gaming. The USB-C port is charging only, no audio, which catches people off guard. For phone and laptop switching in an office context, it delivers. For anything more demanding, the cracks show.

Where Reviewers Disagree

Multipoint is the feature most reviewers praised, but the AAC-only requirement for dual-device use and occasional switching glitches mean the real-world experience doesn't always match the spec sheet.

What Reviewers Say

"Multipoint Bluetooth finally allows two simultaneous device connections"

theverge.com

"Ideal for multi-device users needing seamless laptop-phone switching"

theverge.com

"Multipoint occasionally exhibits rare switching glitches"

theverge.com

"LDAC disabled when using multipoint connection"

theguardian.com

Strengths

Multipoint Bluetooth finally allows two simultaneous device connections (10 sources)

Excellent for multitaskers using multiple devices (4 sources)

USB-C charging and NFC connectivity included (1 sources)

Reliable Bluetooth 5.0 with 10m range and NFC quick pairing (1 sources)

Nuances

Ideal for users with multiple devices needing seamless switching (6 sources)

Worthwhile upgrade from XM3 only if multipoint or mic quality matters (2 sources)

Best for Android users wanting high-res LDAC wireless audio (2 sources)

Prioritize mobile/tablet use over computer connectivity (1 sources)

Sound Quality 77

Divided consensus · 23 sources

The default tuning divides reviewers. Out of the box it's bass-heavy and muddy, but EQ fixes most of it. The question is whether you should have to.

Key Takeaway

If you're willing to spend five minutes in the EQ, the sound is genuinely good. If you want it to sound right out of the box, look elsewhere.

In-Depth Analysis

Sound Quality

Divided consensus · 23 sources
77 / 100

Three sources including techgearlab.com and recordingnow.com specifically called out muddy upper bass and clouded midrange as stock problems. headphones.com went further, calling default sound quality poor without EQ. On the other side, tomsguide.com and techradar.com praised the DSEE Extreme upscaling and overall detail retrieval. RTINGS measured low harmonic distortion and tight driver matching, which matters for accuracy. The codec situation is a real trade-off: LDAC at 990 kbps is excellent for Android users, but Sony dropped aptX and aptX HD, which headphonereview.com and whathifi.com both flagged. For critical listeners, this isn't the headphone. For everyone else, EQ gets you most of the way there.

Where Reviewers Disagree

Stock tuning splits reviewers hard. Mainstream outlets praised the overall quality while dedicated audio sources flagged muddy bass and veiled treble as real problems. EQ fixes most of it, but you shouldn't have to.

What Reviewers Say

"Default bass-heavy sound signature sounds muddy without EQ adjustment"

booklailert.medium.com

"Dynamic, detail-rich sound reproduction"

whathifi.com

"Tight, punchy bass with deep, defined response"

headphonereview.com

"Veiled treble lacks sparkle and airiness"

recordingnow.com

Strengths

Sound quality remains excellent with minor upscaling tweaks (4 sources)

Graphic EQ and presets for sound customization (2 sources)

Low harmonic distortion at high volumes (1 sources)

Well-matched L/R drivers with tight tolerances (1 sources)

Nuances

Suited for bass-forward music listeners who enjoy customizable EQ (2 sources)

Keep volume moderate to avoid disturbing quiet environments (2 sources)

Best for prioritizing noise cancelling and comfort over pure sound quality (2 sources)

Excellent for music lovers prioritizing timing and dynamics (1 sources)

Microphone & Call Quality 66

Strong consensus · 13 sources

Five sources say skip it if calls matter. RTINGS measured thin, muffled output, and the microphone is disabled entirely over wired connection.

Key Takeaway

If call quality matters to you, this headphone will disappoint. It's a music and ANC device that happens to have a microphone, not the other way around.

In-Depth Analysis

Microphone & Call Quality

Strong consensus · 13 sources
66 / 100

The call quality story is the XM4's clearest weakness. RTINGS described the microphone as thin and muffled, and techradar.com, tomsguide.com, and theguardian.com all said it trails class-leading alternatives. The wired mode issue is particularly sharp: both RTINGS and theguardian.com confirmed the microphone goes completely dead over the 3.5mm cable. r/SonyHeadphones recommends an external mic for professional calls or gaming. The bright spot is narrow: cnet.com and theverge.com noted improved clarity over the XM3, and techgearlab.com said it holds up in quiet environments. If your calls happen in a quiet room and you're coming from the XM3, it's better. If calls are a primary use case, it's not the right tool.

Where Reviewers Disagree

A few sources including cnet.com and theverge.com praised the improvement over the XM3, but the majority of reviewers still rate call quality as a meaningful weakness, especially in noisy environments.

What Reviewers Say

"Call quality remains imperfect"

techradar.com

"Thin, muffled microphone quality"

rtings.com

"Users should expect to use external microphones for serious gaming or professional calls due to built-in mic limitations"

r/SonyHeadphones

"Wired connection disables microphone entirely"

rtings.com

Strengths

Upgraded microphones deliver clearer, more intelligible voice calls (3 sources)

Good call quality in quiet environments for meetings (1 sources)

Best for users prioritizing reliable call microphone quality and consistent ANC over newer AI features (1 sources)

Nuances

Strong choice for frequent callers needing clearer microphone performance (2 sources)

Specifications & Verdict

30 hours (ANC on), 38 hours (ANC off) Battery Life
Adaptive ANC with real-time processing Noise Cancelling
LDAC (up to 990 kbps) Audio Codec
Speak-to-Chat, wear detection, multipoint Special Features
Connectivity
Bluetooth
Bluetooth 5.0
Bluetooth Codecs
SBC, AAC, LDAC
Charging Port
USB-C
Connectivity
Bluetooth
Multipoint
Yes
Range
10m (30ft)
Display
Ear Cup Design
Slightly thicker than WH-1000XM3
Earpads
10% larger
Headband Design
Thinner with less padding than WH-1000XM3
Ergonomics
Comfortable Wear Duration
8 hours
Controls Location
left ear cup
Design
Closed-back, over-ear
Ear Cushion Contact Area Increase
10%
Folding
folds flat and once more for compact storage
Headband
Fine-tuned curve
Usb CPort Location
right ear cup
Features
App
Sony Headphones Connect app required for some features
App Features
Dedicated smartphone app with EQ
Codec Requirement
AAC for multipoint
Features
Multi-device pairing, Graphic EQ and presets
Microphone
Built-in (wireless only)
Microphones
5 built-in microphones
Noise Cancelling
ANC feature
Special Features
Speak-to-Chat automatic conversation feature, wear detection, 360 Sound, Adaptive Sound Control, real-time ANC processing
Transparency Mode
Ambient Sound
Performance
Audio Formats
360 Reality Audio
Audio Upsampling
DSEE Extreme
Codecs
LDAC (up to 990 kbps)
Driver Size
40mm
Frequency Response
4-40,000Hz
Impedance
16-47 ohms
Missing Codecs
aptX, aptX HD
Sensitivities Db Mw
105 dB / mW (1 kHz) (when connecting via the headphone cable with the unit turned on), 101 dB / mW (1 kHz) (when connecting via the headphone cable with the unit turned off)
Physical
Audio Cable Length
1.2m
Case
Hardshell case, foldable
Colors
Black and silver
Comes With
Hard case, 3.5mm audio jack, USB-C charging cable
Model
WH-1000XM4
Release Date
August 2020
Size
9.9 x 3 x 7.3 inches
Type
Wireless over-ear headphones
Weight
254g
Power
Battery Charge Time
Approx. 3 Hours (Full charge)
Battery Life
Rated up to 30 hours
Battery Life Nc Off
38 hours
Battery Life Nc On
30 hours
Battery Life Waiting
Max. 30 hours (NC ON), Max. 200 hours (NC OFF)
Charging
USB-C, 5 hours from 10 minutes
Recharge Time
3 hours

Our Verdict

If you're after a pair of headphones with industry-leading noise cancellation and endurance, the Sony WH-1000XM4 is a solid choice. However, for those who value design novelty or specific codec support, it might be worth looking elsewhere. These headphones are best suited for Android users and those who prioritize performance over aesthetics.

Customer Reviews Amazon

4.6

62,508 reviews

worth the price, not one bad thing about them.

catherine April 29, 2025
if you’re looking for the best pair of noise cancelling headphones you can find, these are the ones. i am disabled and have sensory issues, so i was looking for a good pair, no matter the price. these headphones have changed my life, as i can now be out longer and am more comfortable in loud places than i was before.the noise cancelling feature is amazing, it specifically cancels out low pitched big noises, like a heater or the hum of a truck. however if you’re talking to someone in front of you it just sounds like they’re behind glass, but still muffles them. however if you have music playing you can absolutely drown anything out. i live in a loud household with other people and barking dogs, and these headphones are a life saver.while i didn’t get them for the audio quality, i was still pleasantly surprised at how good it is. you can customize how you want the music to sound in the app which works pretty well. the bass is surprisingly good and crisp.i have tried the bose quiet comfort ones too, and those have a low pitched hum when the anc is on. these don’t. the cabin pressure is good too (the feeling like you need to clear your ears from the anc) compared to others i’ve tried.the battery life is amazing, i could probably use them for 2 days straight with the nc feature on, and i rarely have to charge them. when i do, they charge quicker than even my phone. the control panel on the side is swipe controlled instead of buttons, i was skeptical at first, but i quickly grew to like it.bluetooth always works for me as they connect to my phone quickly and never cut out. they’re a little bigger than i thought they’d be but not by much. i’ve had them for months now and they are still in brand new condition. they come with a nice sturdy case, and even a headphone adapter incase you want them to be wired.the ear pads are very soft, almost silky. i can wear them for hours before my head and jaw start to hurt and even when they do i just shift the ear pieces slightly and they’re good. i got the blue and it’s pretty accurate to the picture, they’re very pretty.while they are quite pricy, i still think every dollar was worth it. these are my favorite headphones that i cannot live without. this is not sponsored, i just genuinely love these headphones after searching so long for nice noise cancelling ones.

Truly a Worthy Successor to the WH1000xm3!

BradleyBradley October 14, 2021
Honestly, there was a part of me that was worried that these headphones would not be the best pair to own after the issues that I experienced with the prior generation of them: the WH1000xm3. The main issue that I had? The build quality: the plastic around the headband snapped due to a flimsy connection, resulting in me having to tape both headbands together so that the headphones don’t fall apart on me. I tried several alternate brands to see if they would work, but they never came close to giving me the same level of satisfaction while wearing them as the WH1000xm3 did, even with the taped headband taken into account. So I decided that the best replacement for a Sony headphone was another Sony headphone, and I invested in the M4, which succeeded the M3 last year (as of this writing).My initial thoughts were as follows: the headphones were a definite improvement upon the originals, retaining what I liked most about the original headphones (largely the overall comfort) while also improving the headphones in other small ways (especially in regards to the special features-the M4 are way more feature-packed than the M3 were, incorporating many elements that are being found on most other headphones these days). My favorite thing that was fixed, however, was the sound quality. You see, the original sounded amazing, and honestly sounded better overall than the likes of Bose and Sennheiser, which I have tested as potential replacements for the Sony headphones. And that is despite the fact that the headphones have a relatively small 40mm driver inside, instead of a more traditional 50mm driver. However, the one minor issue I had with the M3 was that the low frequencies were heightened a bit more than I would have liked, making songs sound a bit bass-heavy even when the EQ was turned off (the only way I was able to fix this was by setting the EQ to ‘bright’, which isn’t ideal since the EQ does degrade the battery life). With the M4, Sony improves this by tuning down the low ends, resulting in the headphones having a very flat frequency response, which in turn results in every song having a much wider sound stage than the M3 did (and almost making them sound as good as the various open-back headphones I have tried, including the Sennheiser 650, which is my personal favorite open-back headphone).In terms of the special features, I think they were implemented quite well in these headphones. The noise cancelling is exceptional, much like it was on the M3, and the transparency mode is somehow even better than it was on the prior generation headphone, sounding a lot more natural and less tinny overall. The auto activation of transparency mode during conversations is fantastic, and enables me to talk to people naturally without ever having to remove the headphones from my ear. This also means that I don’t have to awkwardly tap my hand on the earcup with the M4, either. The DSEE Extreme audio enhancer really helps to make music sound a lot more full, even when using devices that don’t support the LDAC wireless standard. It isn’t as good as listening to lossless files wired, mind you, but it is still an amazing feature that helps to take advantage of the flat sound stage and frequency response of the headphone drivers.Now, this isn’t to say that these headphones don’t have issues, mind you. The auto-pause when removing the headphones from your ears is very much a gimmick, and doesn’t always pause the song (and may even resume the music before you have a chance to place the headphones back on your ear). Since the headphones use a light sensor to tell if you are wearing your headphones or not, it means even a simple shadow can cause the headphones to think that they are back on your ears and restart music playback. It is quite obnoxious, and it is best left out. Another, more minor issue is the touch controls. While I personally have no issue with them, I know that there are many people that don’t like them whatsoever. So I will just make a note that they are still here, and they work in much the same way as they did on the M3. Finally, I should mention that the flat soundstage, while amazing for my listening experience, may not be for everyone. Bassheads in particular would likely prefer extra pronunciation on the lower ranges. And while they will never be quite as bass-heavy as the Skullcandy or Beats line, the EQ can still bring the bass levels up quite a bit, using a ‘clear bass’ slider that reminds me of the slider on the Skullcandy Skullcrushers: raising the bass without causing distortion.Overall, the headphones turned out to be quite an exceptional pair, especially when it comes to listening to music during commutes. The great noise cancelling, beautiful audio, and fantastic transparency mode definitely make these headphones a winner in my book. And the app only helps to improve the flexibility of the headphones, allowing for many different features to be unlocked. And while these headphones certainly have some issues (no pair of headphones are perfect, after all), I think the benefits more than outweigh the issues for me, and put these at the top of my list of best closed-back headphones that I have worn. Hopefully Sony will continue to make amazing headphones like these in the ears to come.

Really love these headphones

Amazon Customer November 17, 2023
Clear crisp sound

Great Headphones

Ganimed February 8, 2026
Love it. Bought for the whole family.
Show all 7 reviews

Super comfortable, top music quality

Benoit l. October 22, 2020
I have a pair of Bose wired QC-35 so this is my base for comparison. I bought these because I was tired of having the cable in my way all the time.Context: I use the XM-4 mostly with my laptop but they’re also paired with my Galaxy S10. The only noises I have in my environment are my wife sitting about a meter away from me in our home office and she speaks very loudly when she is in a virtual meeting (and she has quite a lot of them and the keyboard clicks. So, noise cancelling is mostly used for surrounding voice.Let’s start with noise cancelling: The Sony XM4 have about the same noise cancellation quality as the wired QC-35 but the XM4 have a white noise that is a bit bugging me when I’m not listening to anything, just using them for noise cancellation while the QC-35 do not have a white noise and can cancel noise as well as the XM4. I mostly use noise cancellation because my wife is sitting about one meter away and she very often takes phone meeting and she speaks quite loudly. The XM4 and the QC-35 cancel about 60% of her voice so when I listen to music, even at low volume I don’t hear her at all.Sound: The sound is a bit better than the wired QC-35. The bass is deep and all the frequencies are crisp and clear. I can hear every single instruments very clearly so I can enjoy my music better than ever before. These headphones should definitely be able to satisfy the most demanding audiophiles out there. Also they can play loud enough to damage your ear drums which is pretty good for wireless headphones. The sound is as good whether it comes from my laptop or my Galaxy S10 phone.Calls using my Galaxy S10: If I receive a call on my Galaxy S10 while listening to music on my laptop (or my phone), the XM4 will pause the music and ring in the headphones. A simple double tap on the touch sensor and I can answer the call or reject it by holding a finger on the touch sensor. The quality of the audio during calls is excellent; I can hear very well and I’m told that the sound on the other side of the conversation is very good. I never tried them in a noisy environment or outside when the wind is blowing but Sony states that the XM4 will cancel most of the ambiant noise to keep the other side of the call clean.Features: I love the many features the XM4 offer. Here are a few features I particularly like: 1. When listening to music, I just have to take the headphones off and the XM4 will automatically pause the music thanks to the proximity sensor inside the left can. I simply have to put them back on for the music to start again. 2. When I listen to music and I want to talk to someone, I don’t have to take them off, I just have to start talking and the music will automatically pause and the mics on the unit will make sure I can hear what’s being said so I can carry a conversation without taking them off. Then, 15 or 30 seconds (configurable) after I stop talking, the music starts again. 3. Finally, the multiple commands I can use on the touch sensor such as volume up/down, next/previous song, fast-forward/backward and more. Another feature that is nice for those who want to use it is the integration with Alexa or Google assistant. However since I do not use any assistant, I cannot comment on this.Comfort: I have regular size ears so the cups surround them completely and do not put pressure on any part of my ears. I was able to wear them for 9 hours straight (while wearing glasses) with one short break in the middle for lunch and I felt no discomfort. Comparatively, the QC-35 have about the same size cup but the leather on the QC-35 is more comfortable than on the XM4.App: The Sony “Headphone” app is pretty good and complete, helping you customize your headphone sound and behavior very easily. You can configure an equalizer to adjust the sound to your specific preferences, customize the function of the second button on the left ear piece, turn on/off different feature of the XM4, update the firmware, and more. If your willing to give the app GPS location permission, you can have different configuration depending on where you are, home, office, commute, etc. This is a big one for me, I’m not forced to give GPS location permission to the app, contrary to the Bose Bluetooth headphone app. With Bose, if you don’t give GPS location permission, you can’t even pair your headphones! I won’t comment on the location feature of the XM4 since I’m not using it but I’m happy I’m not forced to give this permission.Cons: I had to think hard to find any cons but here they are. 1. I cannot use the headphones while charging but this is minor since the battery life is so long and you can use them with the supplied 3.5mm cord but without the mic function. 2. The cushions on the QC-35 are more comfortable, softer than the ones on the XM4. I’ve read a lot of reviews mentioning problems with TV sound so I tested my MX4 with my Samsung Smart TV; the pairing was easy enough but the sound was constantly choppy so I would not recommend them if you want to watch TV with them.Summary: As far as I know, as of now these are the best wireless headphones on the planet! Great sound, feature rich and very comfortable but not recommended for TV watching.

Great pair of headphones money can buy

anmol aditya sinhaanmol aditya sinha January 27, 2022
I have gone through a lot of reviews on various platforms before buying this product, but at some few places i observed people mentioning about the headphones causing them ’tinnitus’, but as far as i am concerned i havent observed the same in my 10 days of usage so far. I am dividing my review into the below categories followed by pros/cons.1. Design and build quality: The design on these is a decent one, the build is definitely plastic, but dontget me wrong, they definitely feel premium, and even though thet used plastic on these, but itsdefinitely good quality.2. Comfort: This is by far one of the most comfortable piece of headphones i have used so far, i meanliterally wear them for 3-4 hours and you wont feel that you have it on ur head on those times.Although i havent stretched by wearing them for longer periods than that, but i am pretty confident,anyone will hardly have to worry on that aspect.3. Battery: I have found the battery life to be okay on these, they advertise a 30 hr backup but i think ucan easily get 20+ hours on these, so yeah this department is fine as well but in current market i haveseen different vendors like Marshall doing a phenomenal job with the battery by providing close to80hrs in their ‘Major 4’ model of headphones, so yeah if you are some one for whom battery life is ofutmost importance, i would suggest you to get something similar to the Marshall Major 4s.4. Sound-Quality: The sound quality is amazing on these, and why not, these are Sony’s, we can expectthe same from them, the low are detailed, mids are well tuned, highs are balanced, the bass is goodenough, but this is subjective, i mean these are not heavy bass set of pairs, for heavy bass you may lookfor something like the XB series of the Sony’s. But talking about the overall quality i am compelled tosay that these are definitely a bang for your buck.5. Noice-Cancellation: I kept this topic for the last but i dont think i need to talk much on these as thesedefinitely nail it, these are the king of ANC as i have already heard earlier at many places. they also giveu the option to customize the level of noise cancellation. As per me they are only 2nd to noicecancellation after the Apple airpods max, but given the price point they completely justify what theyare offering. Regarding call quality, i didnt get much time to check the call quality except a couple ofoccurences but found them to be decent. However if you are specifically looking forward to call quality,the bose 700s can be a better option for you.Pros:1. Great amount of customization provided by the sony app.2. Timely firmware updates for the headphones.3. Good enough carrying case of the headphones.4. Less weight as compared to other premium offerings in this segment.5. Decent battery life.6. Mesmerizing sound.Cons:1. Lack of aptx/aptx-hd codec: At this price point atleast they should offer aptx codec.2. Lack of water/splash resistance: Given the premium segment, they should atleast offer splash ratingto these.3. At this premium price point they should atleast offer a couple of years of warranty like theSkullcandy’s4. Less number of support centers for these.5. Lack of detachable earcups.Verdict:If you are ready to shell out this premium, then these headphones are definitely a good choice for you if you are looking for an allrounder.

Amazing Noise Cancellation & Great out of the box sound.

Dusky February 23, 2022
Sound Quality (5/5)These are the first headphones I’ve owned that when first listening to them I didn’t immediately flinch and look for the nearest EQ. I’m no sound engineer, but definitely it has great bass and great quality for mids & highs.Noise cancelation (5/5)Although this is my first set of headphones that support this feature. I’m really blown away by it. I have an air purifier in my office, and even at medium setting. The fan is pretty noisy. But with these things on, I can barely hear it, and that’s with no music/movie playing. But as soon as I turn on a movie or song, I seriously can’t tell it’s on.I read some people say they could hear a waterfall or something in the background. I can’t hear anything other than silence, or what I’m listening to.Wireless/Wired (4/5)Being able to use the headphones with them powereoff with a wire, or have them connect wireless via bluetooth is an amazing feature. And it works really well!I was really surprised however that I don’t seem to be able to use this headset with the bluetooth of my main PC. It has a really think glass panel, so I’m wondering if it’s not because of that. If you own a case with a glass panel, maybe double check with another set of bluetooth headse/earbuds to see how the conenction goes.Audio Delay/lag on Bluetooth (5/5)I own a mini laptop and it only has bluetooth 4.1. But for some reason when I watch videos or movies, I’m virtually unable to tell whether there is lag. Unlike any other bluetooth earbuds I’ve owned. The delay is amazing. Obviously your mileage may vary, but it’s something that drove me insane with my previous wireless earbuds. Don’t have this problem here!Gestures (4/5)I wasn’t really looking forward to the gestures pad. But it turns out to be working really well. Once in a while an action won’t register. But it’s really rare for me.Play/Pause on a PC can be a little weird though. One day I was listening to spotify while working, and then with the tab still opened I started watching youtube after work. And after pausing said video and unpausing it, using the headset. It ended up starting the playback of both my spotify tab, and my youtube tab.Comfort (4/5)First day I wore them I was a little concerned since, even though I have a small head. I felt like the headphones were pretty tight on my head. But after even just 2 days of use. It’s already leagues better. Either I got used to it, or it’s ‘breaking in’.The cups are pretty comfortable. Wish they would be just a tad larger, not sure if I have big ears. But I can tell that part of my right ear touches the pad. And I’m wondering if I ever end up pulling a really long work, or gaming session if it’ll end making my ear feel pinched. One of my older headsets did that.One thing that I was happily surprised was the weight of the headset. With such an impressive battery life and suite of features. I was expecting this thing to be rather heavy. Compared to a Corsair Void (probably a bad example) it’s light as a feather.Pairing Headphones with 2 Devices (3/5)First thing, this feature is only possible via the headphone’s native app. Meaning you can’t perform this type of sync with the physical sync button. Once you have the devices regisered on the app, then you can enable a setting and select which 2 devices you want.On the topic of “2 devices”, I guess Is should have read more on this feature. But I use 2 PCs at home, a media and a work/gaming PC. And I really would have liked to be able to on the fly, switch between audio of both. But it turns out that you can only connect to 1 phone, and something else. It can be 2 phones, but not 2 PCs.Included Accessories (3/5)The case it comes with is great. Hard-shell clam design, with some neat nook where you can shove the USB C charging cable, audio cable and airplane adapter thing. But as much as I like the quality and how it snuggly holds on to and protects the headphones. Not sure if mine is a fluike, but whoever decided to sew the elastic mesh bag on the ‘bottom’ part of the clam. Kind of silly.The audio cable is ‘OK’ if you use it for your phone. But if you want to use it for a PC you’ll for sure either need an extension or a longer cable period. But at least it’s a usesable lenght albeit a little conservative.But the USB type c charging cable. I hope you have a USB hub available. Depending on the case/setup you have. I’m pretty sure a lot of people wouldn’t be able to use that cable to connect the headphones to their PC’s back USB ports. Well you could do it, but depending on your case or setup. The headphones won’t be able to rest on either the top of your case, or the desk/floor it’s own. They’ll end up dangling. (Which I think would be a bad idea.)

Reviews shown are from Amazon customers and do not reflect our editorial assessment.

Pricing & Availability

Updated Apr 15, 2026

Sources & Methodology

Every score is built on evidence. This review synthesizes 49 independent sources — expert publications, video reviews, and community discussions — weighted by credibility, depth, and relevance.

article 17 Expert Reviews
play_circle 10 Video Reviews
forum 9 Community Discussions
science Our Methodology
Show detailed source analysis ↓

Expert Reviews

rtings.com
Top 8.5/10-point

A premium wireless headphone with exceptional noise cancellation and marathon battery life exceeding 37 hours. The comfortable fit supports extended wear for commuting and office work, though the design proves too bulky and unstable for athletic activities. Sound reproduction delivers emphasized bass with low harmonic distortion, while the microphone disappoints with thin, muffled voice capture. Multi-device pairing and touch controls add modern convenience, but high Bluetooth latency limits wireless gaming viability. Despite being superseded by newer models, these remain a compelling option for travelers and professionals prioritizing silence and endurance.

Strengths

  • +Exceptional ANC blocks engine rumbles and chatter effectively
  • +Over 37 hours of continuous battery life
  • +Comfortable fit for long listening sessions
  • +Premium, well-built construction

Weaknesses

  • Unstable fit slips during moderate exercise
  • Bulky design traps heat and causes sweating
  • Audio leakage at loud volumes disturbs others
  • High Bluetooth latency unsuitable for wireless gaming
Credibility: High · 8,698 words
Read full review →
theverge.com
Top 9/10-point

The WH-1000XM4 represents an incremental update rather than a dramatic overhaul. Priced at $349.99, it retains the 30-hour battery life and near-identical design of its predecessor while adding genuinely useful features: multipoint Bluetooth pairing for two devices simultaneously, improved microphone clarity through Precise Voice Pickup technology, and Speak to Chat auto-pause functionality. Android users benefit from Fast Pair support. The sound signature and noise cancellation remain excellent, though largely unchanged. Some early multipoint bugs were resolved via firmware update before shipping. The USB-C port unfortunately cannot be used for wired audio.

Strengths

  • +Multipoint Bluetooth finally allows two simultaneous device connections
  • +Upgraded microphones deliver clearer, more intelligible voice calls
  • +Android Fast Pair enables quick setup and find-my-headphone features
  • +Speak to Chat auto-pauses music when you start talking

Weaknesses

  • USB-C port cannot be used for wired audio connection
  • Speak to Chat triggers on external announcements, not just your voice
  • Frequent self-talkers will find auto-pause feature frustrating
  • Multipoint occasionally exhibits rare switching glitches
Credibility: High · 2,340 words
Read full review →
cnet.com
Top 9.1/10-point

The WH-1000XM4 delivers incremental improvements over its predecessor rather than revolutionary changes. Subtle comfort enhancements include slightly larger, softer earpads and reduced headband padding that reduce pressure during extended wear. A new wear sensor automatically pauses audio when removed. The upgraded Bluetooth chip and refined algorithms yield marginally better sound quality and noise canceling—already class-leading in the previous generation. Battery life remains excellent at 30 hours with quick-charge capability. The customizable button now supports voice assistants beyond noise-canceling toggles. However, the nearly identical design and premium $350 price may disappoint those seeking dramatic upgrades. For users satisfied with the XM3 who wanted specific refinements, these evolutionary improvements hit the mark.

Strengths

  • +Excellent sound quality with refined digital signal processing
  • +Top-tier noise canceling performance
  • +Slightly more comfortable for long listening sessions
  • +Improved voice calling clarity

Weaknesses

  • Expensive at $350 list price
  • Virtually identical appearance to previous model
  • Incremental rather than major improvements
Credibility: High · 2,082 words
Read full review →
techradar.com
Top 5/5-point

Excellent wireless noise-cancelling headphones with exceptional comfort and cutting-edge features. DSEE Extreme upscaling and multipoint pairing add meaningful functionality, though design changes from the previous generation are minimal. Strong codec support including LDAC for hi-res audio, though aptX compatibility was dropped. Best suited for travelers and commuters rather than athletes or business professionals needing superior call quality.

Strengths

  • +Excellent noise-cancellation performance
  • +DSEE Extreme audio upscaling improves compressed audio
  • +Multipoint pairing connects two devices simultaneously
  • +Auto-play/pause via built-in proximity sensor

Weaknesses

  • Design nearly identical to previous generation
  • No water resistance rating
  • Call quality remains imperfect
  • Singing can accidentally trigger auto-pause
Credibility: High · 3,763 words
Read full review →
whathifi.com
Top 5/5-point

The WH-1000XM4 remains a compelling choice in 2023 despite being superseded by the XM5. These over-ear headphones launched at £350/$350 but now sell for considerably less, making them exceptional value. The design refines the XM3 with more textured plastics, softer 10% larger earpads, and a slimmer head cushion—saving one gram of weight at 254g. They fold more compactly than the XM5 for travel. A new sound processor debuted in 2020, and Sony's NC Optimiser calibrates noise-cancelling to face shape, glasses, and air pressure. The 40mm drivers deliver dynamic, detail-rich sound with exceptional timing. Missing features include IP rating and aptX support.

Strengths

  • +Dynamic, detail-rich sound reproduction
  • +Exceptional sense of timing in music
  • +Lightweight at 254g with comfortable fit
  • +Folds compactly for easy portability

Weaknesses

  • No IP rating for water or dust resistance
  • No aptX codec support
  • Superseded by newer XM5 model
  • Not recommended for exercise use
Credibility: High · 2,827 words
Read full review →
tomsguide.com
Top 4.5/5-point

The Sony WH-1000XM4 delivers excellent audio quality and remarkable noise cancellation in a refined design. At 9 ounces, it feels lighter than previous iterations despite similar dimensions. The redesigned ear pads offer 10% more surface contact, while a soft rubberized finish replaces the plastic chassis for improved durability. A motion sensor in the left ear cup enables smart controls. Battery life reaches 30 hours with ANC active. Touch controls remain intuitive for playback and volume. However, call quality remains a notable weakness. Priced at $350 MSRP but frequently discounted to around $278, these headphones compete as a top-tier option despite newer models now available.

Strengths

  • +Excellent audio quality with detailed sound reproduction
  • +Remarkable active noise cancellation performance
  • +30-hour battery life with ANC enabled
  • +Soft rubberized finish resists stains and scratches

Weaknesses

  • Call quality still needs improvement
  • Nearly identical appearance to WH-1000XM3 causes confusion
  • Looseness when extenders set too high during movement
Credibility: High · 3,430 words
Read full review →
techgearlab.com
Top 4.5/5-point

Delivers thumpy, powerful audio with good clarity across genres, though bass can occasionally muddy the mids. Active noise cancellation effectively reduces airplane engine noise and crying babies. Comfortable for extended sitting sessions even with glasses, thanks to gentle clamping force and rotating ear cups. Battery lasts 35 hours, outpacing newer models. Call quality works well in quiet environments. The straightforward, unassuming design houses reliable technology, with a luxurious cloth-covered carrying case. While newer generations offer improved multipoint connection and sound precision, this model remains compelling at its reduced price point.

Strengths

  • +Thumpy, powerful audio makes music feel bigger and more engaging
  • +35-hour battery life exceeds newer generation models
  • +Comfortable for glasses wearers with gentle clamping force
  • +Rotating ear cups improve fit compared to fixed designs

Weaknesses

  • Bass can get muddy and cloud the midrange
  • Highs occasionally become piercing or distant
  • Not suitable for quick movements or stretching due to clamping force
  • Eight hours of comfortable wear insufficient for long-haul flights
Credibility: Moderate · 2,320 words
Read full review →
soundguys.com
Top 7.8/10-point

After two weeks of testing, the reviewer found the Sony WH-1000XM4 to be an excellent choice for virtually anyone seeking premium headphones. The device adds meaningful software features like Bluetooth multipoint, speak-to-chat, and auto-pause functionality while maintaining the strong ANC performance of its predecessor. Build quality received minor tweaks—slightly thicker ear cups improve passive isolation, though the thinner headband creates noticeable pressure during extended wear. Touch controls remain inconsistent, particularly the double-tap to pause. At discounted prices following the XM5 launch, these headphones represent exceptional value for commuters, travelers, and noise cancellation enthusiasts.

Strengths

  • +Excellent active noise canceling performance
  • +Bluetooth multipoint connects two devices simultaneously
  • +Auto-pause when removing headphones works reliably
  • +Ambient mode quickly lets in external sound

Weaknesses

  • Speak-to-chat pauses music at unwanted times
  • Thinner headband causes crown pressure over time
  • Double-tap pause function works inconsistently
  • Multipoint requires AAC codec on both devices
Credibility: Moderate · 6,799 words
Read full review →
headphonereview.com
Top 9.1/10-point

The Sony WH-1000XM4 represents a refined iterative update to its predecessor, maintaining the same sleek design while adding user-requested features. At $349, these lightweight over-ear headphones deliver exceptional comfort for extended wear, with redesigned ear cups and reduced headband padding that still allows hours of use without fatigue. Sound quality remains excellent with tight, punchy bass, warm mids, and detailed highs that satisfy even enthusiast listeners. Bluetooth 5.0 provides stable connectivity, with multi-point support enabling seamless dual-device pairing. While not revolutionary, the XM4 preserves what worked in the XM3 and adds meaningful quality-of-life improvements.

Strengths

  • +Extremely lightweight yet durable build quality
  • +Plush padding allows hours of comfortable wear
  • +Tight, punchy bass with deep, defined response
  • +Excellent high-frequency detail and clarity

Weaknesses

  • Design nearly identical to previous generation
  • Sound quality unchanged from XM3
  • Premium price point at $349
Credibility: Moderate · 1,444 words
Read full review →
digitalcameraworld.com
Top 5/5-point

The reviewer, a musician and video editor, has extensive long-term experience with the WH-1000XM4, currently on their second pair. Audio quality and noise cancellation are class-leading, with the optimizer effectively targeting specific environmental sounds like engine hum and neighbor noise. Bluetooth 5.0 connectivity is reliable with 10m range, and NFC enables quick pairing. The headphones work well both wired (3.5mm) and wirelessly, automatically powering off when unplugged. Battery life reaches 30 hours. Pricing has become significantly more affordable, dropping from £239 to around £149 on sale. The narrow headband affects comfort compared to some alternatives, and full feature access requires Sony's companion app.

Strengths

  • +Industry-leading noise cancellation with optimizer for specific environments
  • +30-hour battery life supports extended use
  • +Reliable Bluetooth 5.0 with 10m range and NFC quick pairing
  • +Works both wired via 3.5mm and wirelessly

Weaknesses

  • Narrow headband reduces comfort compared to other over-ear options
  • Requires companion app to access full feature set
  • Bulky and heavy relative to in-ear alternatives
  • Inconsistent compatibility with third-party USB-C cables
Credibility: Moderate · 2,910 words
Read full review →
recordingnow.com
Top 8.4/10-point

After extensive long-term testing, these remain a compelling value in 2025 despite their 2020 release. Weighing just 251.6 grams, they're exceptionally comfortable with plush leather earpads and headband. The 30-hour battery life exceeds many competitors. Noise cancelling performance ranks among the best, though newer models have surpassed it. Sound quality is very good but not exceptional—upper bass and lower mids present slight muddiness, sub-bass extension could improve, and treble lacks sparkle. The design appears bulky on-head with blocky earcups, though the matte black finish with bronze accents is understated. Missing features include Dolby Atmos/Spatial Audio and seamless Apple device switching.

Strengths

  • +Exceptionally lightweight at 251.6 grams
  • +Plush leather earpads and headband material
  • +30-hour battery life above average for class
  • +Excellent adaptive noise cancelling performance

Weaknesses

  • Slightly muddy upper bass and lower mids
  • Needs more sub-bass extension
  • Veiled treble lacks sparkle and airiness
  • Intimate soundstage lacks width and depth
Credibility: Low · 2,242 words
Read full review →
booklailert.medium.com

After a month of daily use, the reviewer finds the WH-1000XM4 delivers strong noise-canceling performance that effectively eliminates distractions once music plays, though some high-frequency sounds persist. The default bass-heavy sound signature requires EQ adjustment for balanced listening. Comfort improved significantly from earlier Sony models with larger ear cup openings and extra padding, though the narrow headband and leather material cause more heat buildup than alternatives. Wired mode via 3.5mm enables better audio quality with external DACs, with noise-canceling remaining active but touch controls disabled. DSEE Extreme upsampling shows minimal real-world benefit. The Sony Headphones Connect app enables smart features but has limitations with multi-device connectivity.

Strengths

  • +Excellent noise-canceling, especially for low frequencies
  • +Wired 3.5mm mode works with external DACs for better sound
  • +Significantly improved comfort from MDR-1000X with larger ear cups
  • +Noise-canceling and Speak-to-Chat remain active in wired mode

Weaknesses

  • Default bass-heavy sound signature sounds muddy without EQ adjustment
  • Narrow headband less comfortable for extended wear
  • Leather ear cups trap heat causing ear sweating
  • Automatically powers off when unplugging from wired mode
Credibility: High · 2,803 words
Read full review →
headsetadvisor.com
0.5/5-point

The reviewer presents the Sony WH-1000XM4 as a premium Bluetooth wireless headset that delivers on key consumer priorities: comfort, sound quality, features, and build quality. First impressions were highly favorable, with the matte black finish and Sony logo accents creating a sophisticated appearance. The headphones feature collapsible design for easy storage in the included hard carry case. Battery life reaches 38 hours without ANC or 30 hours with it, requiring 3 hours for a full recharge. Comfort is achieved through lightweight construction, adjustable padded headband, and oversized doughnut-shaped ear cushions that fully enclose the ears. The reviewer explicitly notes these headphones prioritize mobile device connectivity over computer use, and lack included USB adapter functionality.

Strengths

  • +Premium build quality with no cheap appearance
  • +Lightweight yet solid construction
  • +Oversized, super soft doughnut-shaped ear cushions
  • +38-hour battery life without ANC

Weaknesses

  • Poor microphone quality for business calls
  • No USB adapter included for computer connectivity
  • 3-hour full recharge time
  • ANC reduces battery life by 8 hours
Credibility: Low · 1,796 words
Read full review →
pocket-lint.com

The WH-1000XM4 represents Sony's fourth-generation flagship noise-cancelling headphones, building upon an already class-leading formula with meaningful internal improvements. Design changes are subtle—identical color options and overall aesthetics to the XM3—but comfort enhancements include 10% larger ear cushions and a less constrictive headband for extended wear. The headphones feature 40mm dynamic drivers with DSEE Extreme upscaling, QN1 noise-cancelling processing, and Bluetooth 5.0 with multipoint connectivity. Battery life remains strong with fast-charging capability. The reviewer notes the absence of aptX support as the primary technical limitation, and advises that XM3 owners may not find sufficient upgrades to justify the purchase, while those coming from older models or new to Sony's ANC lineup will find exceptional value.

Strengths

  • +Superb music playback with noise-cancelling active or disabled
  • +Excellent battery life with fast-charge capabilities
  • +Packed with useful smart features and voice assistant support
  • +Very comfortable for extended wear with larger soft ear cushions

Weaknesses

  • No aptX or aptX HD codec support limits Android compatibility
  • Minimal aesthetic changes from previous generation
  • Not worth upgrading from XM3 for existing owners
Credibility: High · 1,923 words
Read full review →
theguardian.com

The WH-1000XM4 refines Sony's winning formula with a much-requested addition: reliable multipoint connectivity for two simultaneous devices. At 254g, these are among the lightest-feeling headphones available, with well-padded ear cups and a soft leatherette headband that make them easy to forget you're wearing—though the headband can slip forward when tilting down. The plastic construction feels well-made but less premium than heavier metal alternatives. Some of the best active noise-cancelling technology effectively reduces droning, low-frequency, and some sudden sounds, with extensive customization through the app for personal fit and travel scenarios. Battery life reaches 30 hours with ANC on. Touch controls work well bare-handed but not with gloves, and a presence sensor auto-pauses music when removed. Call quality sees slight improvement but remains behind class leaders.

Strengths

  • +Extremely lightweight at 254g with gentle, even pressure
  • +Excellent active noise-cancelling with personalized calibration
  • +Reliable multipoint connectivity for two devices simultaneously
  • +Compact folding design with included hard travel case

Weaknesses

  • Plastic build feels less premium than metal competitors
  • Headband slips forward when tilting head down
  • Touch controls don't work with gloves
  • LDAC disabled when using multipoint connection
Credibility: High · 1,672 words
Read full review →
headphones.com

The reviewer finds the Sony WH-1000XM4 excels at active noise cancellation with minimal hiss or treble artifacts common to ANC headphones. Build quality is appreciated for portability and cushiony oval pads, though small cups may compress ears during extended wear. Features like auto-pause sensors and seamless multi-device pairing prove genuinely useful, with EQ profiles persisting across devices. However, default sound quality disappoints without EQ adjustments, and detail retrieval lags behind cheaper alternatives. The headphone performs differently in passive versus active modes, with asymmetry from internal sensors affecting measurements. Battery life reaches 30 hours with ANC on. Overall, this is positioned as a feature-rich consumer headphone prioritizing convenience and noise cancellation over audiophile sound quality.

Strengths

  • +Among the best ANC performance with minimal hiss or treble artifacts
  • +Extremely cushiony oval pads enhance comfort
  • +Auto-pause sensor when removing headphones
  • +Seamless multi-device pairing without unpairing

Weaknesses

  • Small cups compress ears during longer sessions
  • Poor default sound quality without EQ adjustments
  • Detail retrieval below similarly priced alternatives
  • Asymmetry from internal sensor affects acoustic performance
Credibility: Low · 2,929 words
Read full review →
forum.headphones.com

The reviewer expresses skepticism about noise cancelling headphones generally, recommending them only for specific environments like transit or noisy spaces. They identify two common ANC issues: added noise floor (mild hiss) and treble artifacts or burbles. The review implies these problems persist as obstacles for critical listening, though severity varies by headphone. A commenter interprets the review as advising against the WH-1000XM4 for sound quality unless noise cancellation is essential.

Strengths

  • +Effective noise cancellation for transit and noisy environments

Weaknesses

  • ANC introduces additional noise floor (mild hiss)
  • Noise cancellation causes treble artifacts and burbles
Credibility: Moderate · 1,240 words
Read full review →

Video Reviews

Tech Spurt The reviewer considers these their favorite active noise cancellation …

The reviewer considers these their favorite active noise cancellation headphones despite owning them for months without reviewing. At £350, they remain expensive but worthwhile for premium noise cancelling. Comfort stands out for all-day wear, with ample padding on ear cups and headband. Design carries over from the previous generation, available in multiple colors including a new white option. NFC pairing enables quick connection to Android devices, while Bluetooth 5.0 and 3.5mm wired options provide flexibility. The companion app offers extensive customization: toggling between noise cancelling and ambient modes, connection priority settings, automatic power-off, and customizable physical controls. New to this generation is simultaneous dual Bluetooth device connection. Touch controls on the right cup handle playback, though the reviewer found them less reliable than the previous model. Hand-covering the right cup quickly enables ambient mode for situational awareness.

  • Ideal for all-day wearers seeking complete isolation
  • Best suited for Android users with multiple devices
  • Download companion app to unlock full feature set
  • Worth the premium price for serious noise cancellation needs
  • Consider if frequent device switching is a priority
Video thumbnail
Credibility: Moderate Watch on YouTube →
Marques Brownlee MKBHD reviews the Sony WH-1000XM4, praising Sony's iterative approach …

MKBHD reviews the Sony WH-1000XM4, praising Sony's iterative approach that addresses user feedback from the Mark 3s. The standout addition is multiple device support, allowing seamless switching between paired devices. Noise cancellation has been improved to handle higher frequencies like voices and mechanical keyboards. Physical changes include 10% larger ear cushions, a proximity sensor for wear detection, and five microphones for better call quality. The headphones retain excellent sound quality with bright, full audio and comprehensive EQ controls via the Sony app. Software updates have improved multi-device functionality since launch.

  • Ideal for users with multiple devices needing seamless switching
  • Best-in-class noise cancellation for travel and noisy environments
  • Strong choice for professionals taking frequent calls
  • Recommended for those prioritizing sound quality over aesthetics
  • Wait for or install software updates to ensure full functionality
Video thumbnail
Credibility: Moderate Watch on YouTube →
Andrew Robinson The reviewer found the WH-1000XM4 exceptionally comfortable for …

The reviewer found the WH-1000XM4 exceptionally comfortable for extended wear due to their lightweight plastic construction, though not suited for rigorous exercise. Battery performance impressed, delivering multiple weeks of intermittent use without recharging, with quick-charge capability adding 5 hours from 10 minutes. The noise cancellation proved best-in-class out of the box, with customizable settings via Sony's app and automatic ambient adjustment. New multi-device pairing enables seamless switching between two connected devices simultaneously. Speak-to-chat automatically lowers noise cancellation and mutes music when the user starts talking, allowing conversation without removing the headphones.

  • Ideal for work-from-home productivity and focus
  • Perfect for travelers needing long battery life
  • Great for users with multiple devices to switch between
  • Excellent for those wanting conversation-aware features
  • Best suited for casual and professional use, not workouts
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SoulOfTech After extended ownership, the reviewer finds the XM4s remain …

After extended ownership, the reviewer finds the XM4s remain remarkably durable with plush ear pads showing minimal compression and paint holding up well. The conservative plastic build prioritizes comfort over flashy aesthetics. Software features like speak-to-chat and dual-device Bluetooth connectivity prove genuinely useful in daily use. However, the oversized touch-sensitive surface causes frequent accidental triggers, and the closed-back design leads to significant heat buildup during prolonged wear. The reviewer considers these trade-offs worth noting for potential buyers in 2022.

  • Ideal for office workers needing seamless device switching
  • Excellent longevity for buyers wanting multi-year investment
  • Avoid for intense workouts due to heat retention
  • Consider touch sensitivity if wearing around neck frequently
  • Strong choice for remote workers using speak-to-chat feature
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DHRME Released in 2020 at $350, the WH-1000XM4 remains a capable ANC …

Released in 2020 at $350, the WH-1000XM4 remains a capable ANC headphone with USB-C charging, 30-hour battery life, wear sensor, adaptive sound control, speak-to-chat, quick attention, LDAC, and multipoint connectivity. Touch controls on the right ear cup suffer from noticeable latency and occasional missed touches. The foldable design allows for compact case storage. Button layout requires tactile verification to distinguish power from ANC controls. Once considered king of ANC alongside Bose, though reviewers note this duopoly no longer holds true in the current market.

  • Still viable entry point for Sony ANC ecosystem
  • Consider XM5 or XM6 for improved touch responsiveness
  • Foldable design suits frequent travelers
  • Budget-conscious buyers may find value at reduced prices
  • Upgrade worthwhile for users prioritizing control responsiveness
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Erin Lawrence The Sony WH-1000XM4 delivers excellent noise cancellation that creates …

The Sony WH-1000XM4 delivers excellent noise cancellation that creates a "true cone of silence," with outstanding sound quality that reveals multiple audio layers. The lightweight design prioritizes casual comfort over secure fit, featuring soft plush ear cups and minimal head compression—though larger ears may find the flatter cups snug. Setup remains simple with just two physical buttons and responsive touch controls, while the Sony app enables granular noise cancellation adjustment and dual-device connectivity. Battery life supports extended use, and the thin hard-shell case with organized accessory storage enhances portability. Sound customization through equalizer presets addresses the slightly flat factory bass tuning.

  • Ideal for office workers needing focused quiet environments
  • Perfect for commuters wanting compact travel case
  • Great for multitaskers using laptop and phone simultaneously
  • Best suited for casual listening, not workouts
  • Recommended for audiophiles who customize EQ settings
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Flossy Carter The Sony WH-1000XM4 ($350) delivers 30-hour battery life with ANC (38 …

The Sony WH-1000XM4 ($350) delivers 30-hour battery life with ANC (38 hours without) and quick charge capability yielding 5 hours from 10 minutes. Key upgrades include multiple device pairing, USB-C charging, and Speak-to-Chat which automatically activates ambient sound when you start talking. Touch controls handle playback, volume, and voice assistants. Wear detection pauses music when removed. The headphones feature 360 Reality Audio, LDAC, DSEE Extreme upscaling, and NFC pairing. Call quality and noise cancellation show improvement over the M3s. Available in black and silver with a hard-shell carrying case.

  • Best for commuters needing long battery life
  • Excellent for multitaskers using multiple devices
  • Great for frequent callers with improved call quality
  • Ideal for travelers with quick charge capability
  • Good for hands-free users with Speak-to-Chat
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Mark Ellis Reviews After three months of daily use, the reviewer considers these over-ear …

After three months of daily use, the reviewer considers these over-ear wireless noise-cancelling headphones exceptionally comfortable with ample padding on the headband and soft ear cushions. Build quality feels premium, and despite regular travel and storage in carry cases, they show no wear. Battery performance stands out as a major strength—rated at 30 hours with quick-charge capability delivering 5 hours from 10 minutes. USB-C charging adds convenience. The reviewer notes a cult following exists because many consumers remain unaware of this model despite its quality. Sound quality receives strong praise as "superb."

  • Ideal for all-day work use with exceptional comfort
  • Perfect for frequent travelers needing reliable battery life
  • Great choice for users already invested in USB-C ecosystem
  • Suits buyers prioritizing durability and long-term value
  • Recommended for listeners wanting premium sound without brand recognition
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The Headphone Show The Sony WH-1000XM4 delivers exceptional noise cancelling with minimal …

The Sony WH-1000XM4 delivers exceptional noise cancelling with minimal background hiss and treble artifacts, ranking as the best the reviewer has tested. The wireless Bluetooth functionality performs reliably and is preferred over the included 3.5mm cable. Practical features include multi-device pairing, automatic pause/resume via wear detection, and quick attention mode that lowers volume when touching the earcup. The oval-shaped earpads are soft and cushiony, though some users may find them slightly small. Built-in EQ presets are accessible through the companion app and persist across devices. At around $350, this closed-back over-ear targets users prioritizing noise cancellation and convenience features.

  • Best-in-class noise cancelling for frequent travelers
  • Wireless Bluetooth is the preferred connection method
  • Multi-device pairing suits work-from-home professionals
  • Built-in EQ allows customization without third-party apps
  • Quick attention mode enables brief conversations easily
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Mark Ellis Reviews After a year of daily use, the reviewer finds the Sony WH-1000XM4 …

After a year of daily use, the reviewer finds the Sony WH-1000XM4 remains an excellent purchase in 2021, especially with current discounts around $250. Build quality has proven exceptional—no visible wear on ear cushions, headband, or hinges despite regular travel and coffee shop use. The ear cushions retain original softness without cracking, and the folding mechanism operates silently. The reviewer explicitly excludes call quality assessment, using these solely for music and occasional video consumption. With no confirmed XM5 release timeline, these represent strong value at reduced prices.

  • Ideal for music-focused users prioritizing longevity
  • Excellent value at current discounted pricing
  • Suitable for mobile work in cafes and travel
  • Skip if phone call quality is essential
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Community Discussions via Reddit

Comparison r/headphones u/Used-Measurement-828

The Sony WH-1000XM4 was tested by a user with 5 years of daily experience with the XM3s. While the XM4s maintained the familiar comfortable build and added multipoint connectivity, the tester found them to have the worst sound quality of all headphones tested, with noticeably sharp mids and highs that couldn't be EQ'd to satisfaction. One community member confirmed they find the XM4s comfortable for all-day wear with no discomfort, describing them as "quite light"—contradicting another user's claim that they are "heavy, uncomfortable for long wear." The familiarity and comfort of the XM3/XM4 design was appreciated, but sound quality was a dealbreaker for this particular user.

Key Insights

  • Best for users prioritizing familiarity and comfort over sound quality upgrades from XM3
  • Not ideal for users sensitive to sharp mids and highs or seeking sound quality improvements
  • Multipoint connectivity is a meaningful upgrade from XM3 for workflow users
  • Comfort is subjective—some find them all-day wearable while others report heaviness
  • Long-term XM3 owners may be disappointed by sound signature changes in XM4

Top Comments

killacausey00 6↑

I test and review electronics for various companies for awhile now and I am blown away at the power of name brand for influence of purchasing. The headphones you tried are exceptionally well crafted …

zerosuneuphoria 5↑

m4 'heavy, uncomfortable for long wear' Opposite for me, I can wear them all day with no discomfort at all. I find them quite light.

Used-Measurement-828 2↑

Nice, they certainly are great, and perhaps over time they'd become more comfortable for me. I got them at a great price and am considering keeping them in addition to the B&Ws.

Limited community engagement View discussion →
Setup Showcase r/SonyHeadphones u/GamerBeast954

Long-term owner GamerBeast954 has used the Sony WH-1000XM4 for 4 years since 2021, upgrading from the XM2. Despite noticing battery degradation requiring potential replacement this year, they rate it 5/5 and plan to keep it for 2-3 more years. The owner praises its sound quality, reliable Bluetooth 5.0 connectivity, foldable design, and stylish appearance. The only major complaint is the inability to disable loud power on/off sounds. Community feedback reveals mixed experiences: some report random disconnects with multi-device connections, while others specifically chose the XM4 over newer models for superior microphone quality and more consistent ANC performance without AI-controlled variability.

Key Insights

  • Best for users prioritizing reliable call microphone quality and consistent ANC over newer AI features
  • Strong long-term durability with 4+ year lifespan, though battery replacement may be needed around year 4-5
  • Multi-device users should expect occasional connection prioritization quirks
  • Community consensus favors keeping XM4 over upgrading to XM5/XM6 for specific use cases (calls, consistent ANC)
  • Repairability and battery replacement service availability may become concern as product ages past 5 years

Top Comments

Mysweetchinmusicnice 6↑

I just got mines a bit after Christmas I just wanna add the only thing annoying about these is they randomly disconnect sometimes or if I have my iPad and my phone connected it’ll randomly decide to …

N1BugUp 5↑

I just bought my second pair. Going to try to continue repairing both til something I like more than XM4 drops

Braydenboss710 4↑

From someone who uses this headphones exclusively for FaceTime (most of the time) my partner says the mic was much better on the XM4s vs the 5s so I returned the xm5s and got another pair of the 4s

Limited community engagement View discussion →
Comparison r/headphones u/AlexMoisa

The Sony WH-1000XM4 was tested by the author for several days at home as part of a 4-month search for the best ANC headphone. The author purchased these after being disappointed by the Soundcore Space Q45's sound quality, expecting a significant upgrade given the premium price and widespread recommendations. While the author found the ANC and comfort to be satisfactory, the sound quality failed to meet expectations for a premium product at this price point. The WH-1000XM4 was ultimately returned after the author discovered the Sennheiser Accentum, which delivered superior sound quality at a lower price, leading the author to continue exploring other options including the B&W PX7 S2 and eventually settling on the Sennheiser Momentum 4.

Key Insights

  • Best for users prioritizing ANC and comfort over audiophile sound quality
  • Not ideal for listeners seeking premium sound performance relative to price
  • Widely recommended but may disappoint users with high audio expectations
  • Better alternatives exist for sound-focused buyers at lower price points
  • Consider auditioning before purchase due to mismatch between reputation and actual audio performance

Top Comments

phillycl 20↑

Thanks for sharing your wireless ANC headphone journey, I'm sure there are a lot of people making a similar decision that will benefit from your experience.

AlexMoisa 6↑

The price is "better" too. I am willing to pay for sound quality. But, I don't think the difference price between Bathys and M4 are worth the price tag. We are talking about a roughly 500$ difference …

AlexMoisa 6↑

The price is "better" too. I am willing to pay for sound quality. But, I don't think the difference price between Bathys and M4 are worth the price tag. We are talking about a roughly 500$ difference …

Limited community engagement View discussion →
Long-term Update r/SonyHeadphones u/NeedDaHell

A long-term owner of the Sony WH-1000XM4 provides a 4-year usage update, reporting exceptional durability and consistent performance with near-daily use. The headphones maintain top-tier sound quality, outstanding battery life with ANC, and excellent comfort for gaming and general use. Minor issues emerged after extended ownership: a buggy Speak-to-Chat feature that reactivates despite being disabled, occasional high-pitched hardware noise from the right earcup (temporarily fixable by pressing the earcup), and mediocre microphone quality. Multiple 4-year users in comments confirm similar experiences of sustained sound quality without deterioration, with one user noting superior longevity compared to other headphones they've owned. The hardware appears to show only minor age-related wear after intensive long-term use.

Key Insights

  • Best for users seeking a reliable daily driver for mixed use including gaming, commuting, and general media consumption with prioritization of comfort and portability
  • Exceptional long-term value retention with performance remaining competitive years after purchase, even at sustained price points
  • Folding design remains a practical advantage for travel and storage compared to non-folding alternatives
  • Users should expect to use external microphones for serious gaming or professional calls due to built-in mic limitations
  • Minor hardware quirks may emerge after 3+ years but appear manageable without functional impairment

Top Comments

doc_55lk 20↑

Gonna chime in as another 4 year XM4 user (it's gonna be 4 years in like a week). It's been real, it's been flawless, it's been crisp. Other headphones I've used for similar amounts of time have …

NeedDaHell 7↑

A fellow comrade, happy to hear you like them just as much as me!

Itchy-Ad1047 4↑

Even further for me. I just recently rediscovered my XM2 in my closet. I used them daily for several years a long damn while ago, forgot about em last few (pretty much using buds). The actual …

Limited community engagement View discussion →
Setup Showcase r/SonyHeadphones u/Healthy-Confusion-20

A new Sony WH-1000XM4 owner from Mexico purchased through Amazon's official Sony store and questioned whether their unit was previously returned due to 100% charge out of box (after 7 hours use) and different packaging missing a cable elastic band. Community consensus confirms this is normal behavior for new units—battery calibration issues resolve after 2-3 full discharge cycles, and packaging variations are common. Experienced owners reassure that initial charge anomalies and minor packaging differences do not indicate a returned product, advising the user to enjoy their first premium headphone purchase.

Key Insights

  • Best for first-time premium headphone buyers seeking reassurance through active community support
  • Initial battery calibration requires patience: perform 2-3 full 0%-100% cycles for optimal performance
  • Amazon official store purchases are reliable; Warehouse Deals are clearly labeled if returned
  • Minor packaging/accessory variations are normal and not indicators of used products
  • Community consensus strongly supports that described behaviors are typical, not defective

Top Comments

gasmanjay 10↑

Depends what it said. Amazon do have a warehouse deals where they’ll sell you a returned set but it clearly says in the description and they’re discounted

erwinsmith073 3↑

No it’s not You’re just going through what we went through Dw just relax may let them discharge and charge to extremities for 2-3 times 0%-100% Everything will be alright after that and about the …

Healthy-Confusion-20 2↑

Thanks brother! Yes, I was just able to connect them to the app and I already started customizing them 🤘 Yes, my brother told me the same thing, maybe it was just a quality control or something like …

Comparison r/SonyHeadphones u/planetearthofficial

The author, planetearthofficial, is a repeat buyer of the Sony WH-1000XM4, currently on their second pair purchased brand new. They extensively tested alternatives at Best Buy and through Amazon, including audiophile headphones, but returned to the XM4 for its combination of ANC and bass response. The author uses these for gaming, movies, and music, valuing the low rumble response and comfort for extended wear. Community comments reveal mixed perspectives: some users find the sound mediocre without EQ, while others note bass distortion on specific tracks. One commenter suggests the PX7 S2e surpasses XM4 in audio quality but not ANC. The author specifically encountered distortion with bass-boosted tracks like "In Da Club" by 50 Cent, testing across four different pairs and four phones to verify.

Key Insights

  • Best for users prioritizing bass-heavy content (gaming, movies, bass-boosted music) combined with strong ANC in a single package
  • Not ideal for purist audiophile use without EQ adjustment; sound tuning favors consumer-friendly bass response
  • Comfort level makes them suitable for extended wear sessions
  • Bass boost feature can cause physical driver distortion on specific tracks, suggesting limitation at extreme low-end EQ settings
  • Community consensus: remains a safe, easy-to-live-with choice despite newer competitors offering superior audio metrics

Top Comments

planetearthofficial 9↑

The xm4 or 5 are calling you 🧐

Boom782 8↑

Damn, all the MX4 posts giving me FOMO. I got a pair of Sony WHCH-720N which sound great to me and only cost $90 but I’m considering taking them back and upgrading…

doc_55lk 8↑

Idk if you've tried them but imo the PX7 S2e very comfortably has the XM4 beaten in terms of bass quality. ANC isn't as strong though, and imo the XM4 are still an easier pair of headphones to live …

Limited community engagement View discussion →
Comparison r/Noise_canceling_headp u/YongTaylorREYI

This post presents a retrospective analysis of the Sony WH-1000XM4 headphones in 2025, authored by someone who has owned them for several years. The content draws heavily on RTINGS data to assess whether these headphones remain a viable purchase years after their release. The author notes the XM4 were originally praised for exceptional noise cancellation, comfortable fit, and impressive sound quality, becoming a go-to choice for commuters and travelers. The post questions their current standing against newer alternatives but does not provide detailed long-term ownership experiences or specific degradation issues from actual use.

Key Insights

  • Original release set a high bar for noise cancellation and sound quality in the wireless headphone market
  • Designed for commuters, travelers, and users seeking immersive audio experiences
  • Assessment in 2025 requires evaluation against newer models and competitors
  • RTINGS data provides objective, rigorous testing methodology for performance evaluation
Setup Showcase r/SonyHeadphones u/planetearthofficial

The author, planetearthofficial, purchased their third pair of Sony WH-1000XM4 headphones after 2 months of ownership, citing exceptional ANC performance and bass response as primary reasons. Their specific use case involves maintaining multiple units—one for personal use, one for their spouse, and a rotation system to ensure continuous availability (one charged, one charging). The community response was mixed, with some questioning the necessity of owning multiple identical pairs while others shared related anecdotes. Notably, one user reported finding a pair at an airport and using it successfully, suggesting durability. No technical failures or product defects were reported by actual owners in the discussion.

Key Insights

  • Best for users prioritizing industry-leading ANC and strong bass response who accept premium pricing for repeated purchases
  • Ownership model of multiple units enables uninterrupted use through charging rotation—appeals to power users, not average consumers
  • Product durability validated by anecdotal evidence of functioning unit found in airport bathroom after apparent loss
  • Community divided on value proposition: exceptional performance acknowledged, but redundancy purchases questioned as unnecessary
  • No reported hardware failures, degradation, or technical issues from owners within 2-month to 2-year ownership windows

Top Comments

planetearthofficial 16↑

Nah I’m gonna keep buying them. The freshness is 🔥🔥🔥🔥 also I have one pair to my wife must have 2 baby !!!! One charged and one charging

planetearthofficial 16↑

Nah I’m gonna keep buying them. The freshness is 🔥🔥🔥🔥 also I have one pair to my wife must have 2 baby !!!! One charged and one charging

Ok-Task1634 11↑

I never understood these posts.. "My 3rd/4th pair of these headphones 🔥". Nearly 2 years and mine are doing great. Why do some ppl buy multiple pairs? Buddy if you keep buying them for the …

Mixed community opinions View discussion →
Troubleshooting r/sony u/AIYOYO_

Owner of newly purchased Sony WH-1000XM4 (received August 19) reports a progressive ANC malfunction affecting only the left earcup. After initial hours of normal operation, the left side developed a loud blast noise with buzzing and external sound leakage during film watching. Following reset, a persistent low-level "wind" or scratching noise emerges in quiet environments with ANC on, intensifying with listening duration and disappearing after 10 minutes of rest. The issue appears temperature/humidity-related, affecting the ANC module or feedback microphone. Right earcup functions normally. Unit returned to Sony for testing. Owner notes similar issues reported in WH-1000XM3 models.

Key Insights

  • Issue manifests after extended listening sessions, not immediately — test thoroughly within return window
  • Problem is unilateral (left earcup only) — check both sides during evaluation period
  • Appears heat-related; may affect users in warm climates or during long sessions more severely
  • Historical pattern suggests this ANC hardware issue carried over from WH-1000XM3 generation
  • Immediate return/exchange recommended if noise develops; do not assume unit will improve

Top Comments

AIYOYO_ 1↑

Sad, it seems now more and more people begin to realize the problem, maybe this is a structural designing defect and happens on every xm4.....Sony will be flooded by RMA...

AIYOYO_ 1↑

Exactly, I can feel the driver almost popping out

AIYOYO_ 1↑

Thx!

Limited community engagement View discussion →

Scores based on weighted analysis of 49 expert and community sources. How we review →